Housekeeping & Front Desk (PT and FT)

Horizon Outdoor Hospitality; Cloverdale (OR); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Accrued PTO

Variety in your workday

Job summary

Horizon Outdoor Hospitality on the Oregon Coast seeks friendly, dependable associates to join a small team for front desk and housekeeping duties. You will welcome guests, manage reservations, handle payments, and keep accommodations spotless.

Two positions are available: two part-time associates or one full-time associate. Training is provided where needed, with a focus on exceptional guest service in a coastal setting.

Qualifications

• Customer service or guest-facing experience preferred.
• Experience in hospitality or front desk roles is a plus.
• Comfortable using reservation systems and computers.
• Reliable transportation and ability to lift up to 40 lbs.

Responsibilities

• Front desk: Check guests in/out and provide a warm welcome and property orientation.
• Manage reservations in the booking system and handle inquiries.
• Take payments and keep accurate records.
• Suggest local beaches, hikes, dining, and attractions.
• Resolve guest requests professionally.

Skills

Customer service

Hospitality

Attention to detail

Communication

Tools

Reservation software

Job description

Two Capes Lookout is a glamping resort on the Oregon Coast, between Cape Lookout and Cape Kiwanda. Guests stay in furnished domes with ocean and forest views. We’re looking for friendly, dependable people to join our small team and help with both front desk and housekeeping. You’ll make sure every guest gets a warm welcome and a spotless stay.

We’d like to hire either two part-time associates or one full-time associate, so tell us which schedule suits you best.

What you’ll do

Front desk and guest services

• Check guests in and out, and give them a warm welcome and a property orientation
• Answer phone calls, emails and messages, and manage reservations in our booking system
• Take payments and keep accurate records
• Recommend local beaches, hikes, dining and attractions
• Handle guest requests and solve problems professionally

Housekeeping

• Clean and reset glamping accommodations between guests, including bathrooms, kitchenettes, linens and decks
• Do laundry and keep linens and supplies stocked
• Inspect units and report any maintenance problems
• Help keep common areas and grounds tidy

• Must pass background check and have a valid drivers license
• Customer service, hospitality or housekeeping experience preferred, but we’ll train the right person
• Friendly, clear communicator with strong attention to detail
• Comfortable with computers and able to learn reservation software quickly
• Able to lift up to 40 lbs, bend, stand and walk for long periods, and work outdoors in coastal weather
• Available weekends and holidays
• Reliable transportation

• $21–$25/hour, depending on experience
• Flexible part-time or full-time schedule
• Accrued PTO
• Variety in your workday
• Work on one of the most beautiful stretches of the Oregon Coast
• A small, friendly team