Housekeeping Floor Supervisor

Murrieta Hotsprings; Maryland; Hybrid; USD 34,000 - 48,000; Full time

Job summary

Murrieta Hotsprings is seeking a Full-Time Housekeeping Supervisor in Grasonville, MD to oversee daily housekeeping operations and staff performance. You will inspect rooms, enforce cleanliness standards, and ensure timely readiness for guest arrivals.

The role requires supervisory experience, attention to detail, and the ability to train and motivate a team while maintaining flexibility to cover nights, weekends, and holidays. Join our guest-focused team and contribute to memorable stays.

Qualifications

• Previous housekeeping supervisory experience required.
• Strong knowledge of hotel cleanliness standards and room inspection procedures.
• Ability to train, coach, and motivate a housekeeping team.
• Excellent attention to detail and high-quality standards.
• Must be able to work varying schedules, including nights, weekends, and holidays.

Responsibilities

• Supervise daily housekeeping operations and assign room sections.
• Inspect guest rooms and public areas to ensure brand standards.
• Prepare schedules for staff and complete distribution reports.
• Train new associates and provide ongoing staff training.
• Handle guest requests and resolve housekeeping concerns.
• Write up maintenance work orders and report safety hazards.

Skills

Team leadership

Communication

Time management

Dependability

Problem solving

Self-initiative

Flexibility

Education

High school diploma

Tools

Hotel PMS

Basic computer skills

Job description

3206 Main Street, Grasonville, Maryland 21638

Off Route 50, our waterside hotel is steps from dock bars and seafood restaurants. Cross Island Trail is less than 10 minutes away, and the Annapolis US Naval Academy is a 25-minute drive. We have rooms with balconies overlooking the water, an indoor pool, 24-hour shop, and free WiFi.

Job Description

What you will be doing

• Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
• Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
• Train and supervise all new associates and provide on-going training for current staff.
• Check for early make-ups, special requests and VIPs.
• Maintain proper written records for lost and found.
• Run a departure report and recheck all rooms showing up in your assigned section.
• Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Qualifications & Requirements:

• Previous housekeeping experience required; supervisory experience preferred.
• Strong knowledge of hotel cleanliness standards, room inspection procedures, and guest service expectations.
• Ability to supervise and motivate a housekeeping team in a fast-paced environment.
• Excellent attention to detail and commitment to maintaining high-quality standards.
• Strong organizational, time management, and communication skills.
• Ability to train, coach, and provide constructive feedback to team members.
• Must be dependable, professional, and able to work independently.
• Ability to stand, walk, bend, lift, and push/pull housekeeping equipment throughout the shift.
• Must be able to lift up to 30 pounds.
• Flexible schedule required, including weekends, holidays, and peak occupancy periods.
• Basic computer skills and familiarity with hotel property management systems are a plus.
• Ability to effectively handle guest requests and resolve housekeeping-related concerns.

Key Responsibilities

• Supervise daily housekeeping operations and assign room sections.
• Inspect guest rooms, public areas, and back-of-house areas to ensure brand standards are met.
• Assist Executive Housekeeper with scheduling, training, and performance management.
• Ensure rooms are cleaned and ready for guest arrivals in a timely manner.
• Maintain inventory of housekeeping supplies and report shortages.
• Follow and enforce hotel safety, security, and cleanliness procedures.
• Assist with room cleaning when needed to support operational demands.

Compensation:Competitive pay based on experience.

Schedule:Full-Time | Must be available weekends and holidays.

Status

Full-time

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