Housekeeping/EVS Manager

fhcexternal; Billings (MT); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Competitive benefits

Job summary

Forefront is seeking an Environmental Services Manager to lead daily EVS operations in a healthcare setting in Billings, MT. You will supervise front-line staff, manage laundry and facility cleaning, and ensure regulatory compliance and safety standards.

In this leadership role, you will develop schedules, monitor KPIs, and collaborate with clinical teams to support infection prevention, patient comfort, and operational excellence.

Qualifications

• High School diploma or equivalent; associate or bachelor's preferred.
• 3–5 years of leadership experience in EVS, healthcare, or hospitality operations.

Responsibilities

• Supervise EVS supervisors, technicians, and laundry staff.
• Oversee laundry operations, including staffing, workflow, equipment, and infection prevention practices.
• Ensure compliance with OSHA, CMS, TJC, and other applicable regulations.
• Develop and monitor departmental schedules, assignments, and productivity standards.
• Conduct regular inspections and quality audits of patient/resident areas, public spaces, and laundry operations.
• Manage departmental inventory, equipment maintenance, and supply orders.
• Implement performance metrics and track KPIs for operational efficiency and service quality.
• Collaborate with interdisciplinary teams to support infection prevention, patient satisfaction, and safety initiatives.
• Support the Director in preparing reports, evaluating departmental performance, and implementing new programs or initiatives.

Skills

Leadership experience

Regulatory compliance knowledge

Infection prevention knowledge

Safety standards knowledge

Budgeting experience

Organizational skills

Communication skills

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Job description

Why You'll Love Working With Us:

• Supportive Culture: Work alongside a team that values respect, teamwork, and doing the job right
• Growth Opportunities: On-the-job training and opportunities to learn new skills
• Competitive Benefits: Full-time team members are eligible for medical, dental, vision, life insurance, 401(k), and more

Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a member of our team, you play an important role in maintaining a clean, safe, and comfortable environment in a healthcare setting. Guided by our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you help support healing and well-being for those we serve. If you take pride in your work and enjoy making a difference each day, we would love to have you on our team.

The Environmental Services Manager oversees day-to-day operations of environmental services, including facility cleaning, floor care, waste management, and laundry services. This role ensures departmental compliance with regulatory standards, maintains a safe and clean environment for patients, residents, and staff, and supports the implementation of operational goals. The Manager leads front-line supervisors and associates, ensures quality service delivery, and assists and supports the Director in strategic planning, reporting, and departmental initiatives.

Salary:

$65,000.00+

Position Type and Expected Hours of Work

• This is a salaried exempt leadership position. Extended hours may be necessary based on operational needs.

Essential Functions and Duties

• Supervise and support EVS supervisors, technicians, and laundry staff.
• Oversee laundry operations, including staffing, workflow, equipment, and infection prevention practices.
• Ensure compliance with OSHA, CMS, TJC, and other applicable regulations.
• Develop and monitor departmental schedules, assignments, and productivity standards.
• Conduct regular inspections and quality audits of patient/resident areas, public spaces, and laundry operations.
• Manage departmental inventory, equipment maintenance, and supply orders.
• Implement performance metrics and track KPIs for operational efficiency and service quality.
• Collaborate with interdisciplinary teams to support infection prevention, patient satisfaction, and safety initiatives.
• Support the Director in preparing reports, evaluating departmental performance, and implementing new programs or initiatives.

General Responsibility as Required for Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
• Completes mandatory training and competencies annually.

Travel

• N/A

AAP/EEO Statement

Forefront will not discriminate based on race, color, sex, height, weight, disability, national origin, religion, marital status, pregnancy, military service, genetics, sexual orientation, gender identity, age, or any other protected class in its hiring practices, conditions for transfer or promotion, policies, discipline, discharge, terms, conditions or benefits of employment.

Other Duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job duties, tasks, responsibilities, and activities may change from time to time.

Education/Experience/Training

• High School diploma or equivalent required; associate or bachelor's degree preferred.
• Minimum 3-5 years of leadership experience in EVS, healthcare, or hospitality operations.
• Knowledge of regulatory compliance, infection prevention, and safety standards.
• Strong leadership, organizational, and communication skills.
• Experience managing budgets, schedules, and performance metrics.

License and Certification

• N/A