Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Senior Living; Town of Hartland (WI); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision insurance

Paid time off

Retirement plan

Wellness resources

Career growth

Job summary

Heritage Senior Living is seeking a dependable Housekeeper to maintain a clean, safe, and welcoming environment for residents, families, visitors, and staff at Heritage Lake Country Senior Living in Hartland, WI.

The role emphasizes working as part of the resident care team, performing daily cleaning, laundry, and safety tasks while treating residents with dignity and respect. No extensive experience is required, training provided.

Qualifications

• Dependable, hardworking, detail-oriented person who cares about residents.
• Ability to work independently with limited supervision.
• Respect for resident privacy and belongings.
• Willingness to follow cleaning and infection-control procedures.
• Strong attention to detail and organizational skills.

Responsibilities

• Maintain cleanliness of resident apartments, common areas, bathrooms, dining areas, offices and other spaces.
• Perform sweeping, mopping, washing, vacuuming and dusting.
• Handle resident laundry and ensure timely return.
• Follow safety, sanitation and infection-control procedures.
• Document services in the required electronic system and complete logs.

Skills

Dependable

Caring

Detail-oriented

Customer-service

Team player

Job description

Job Details

Job Location: 415 - Heritage Lake Country - Hartland, WI, Salary Range: Undisclosed, Job Category: Hospitality - Hotel, Housekeeping | Environmental Services Staff | Sanitation Technician

Heritage Lake Country Senior Living

Create a Clean Home. Bring Comfort. Make a Difference.

Are you someone who takes pride in creating clean, comfortable spaces and enjoys making a difference for others?

Heritage Senior Living is looking for a dependable and caring Housekeeper to help maintain a clean, safe, and welcoming environment for our residents, families, visitors, and employees.

This isn't just a housekeeping job. You'll become a familiar and trusted part of our residents' daily lives while helping make their community truly feel like home.

What You’ll Do

Reporting to the Executive Director or designee, the Housekeeper is responsible for maintaining the cleanliness and safety of resident apartments, common areas, and other areas throughout the community.

Keep Our Community Clean & Welcoming

• Clean and maintain resident living areas, bathrooms, dining areas, offices, and common spaces.
• Sweep, mop, wash, and vacuum floors as needed.
• Dust and clean furniture, fixtures, windows, and other surfaces.
• Empty trash and properly dispose of waste throughout the community.
• Clean resident equipment, including wheelchairs, as assigned.
• Complete routine and scheduled deep cleaning.
• Deep clean carpets, furniture, and other areas as needed.
• Maintain a clean, organized, and properly stocked housekeeping cart.
• Help ensure the community remains presentable, comfortable, and welcoming for residents and visitors.

Support Resident Laundry

• Collect resident laundry according to established procedures.
• Wash, dry, fold, and return resident laundry.
• Handle resident belongings carefully and respectfully.
• Complete housekeeping-related laundry, including cleaning rags, mops, and other supplies as needed.
• Help ensure resident laundry is returned accurately and timely.

Promote Safety & Infection Prevention

• Follow established safety, sanitation, and infection-control procedures.
• Use cleaning products, chemicals, supplies, and equipment safely and according to instructions.
• Follow regular and deep-cleaning schedules.
• Identify and promptly report safety hazards, maintenance concerns, or other issues to the appropriate supervisor.
• Maintain housekeeping supplies and notify leadership when additional supplies are needed.
• Help maintain an environment that supports the health and well-being of residents and employees.

Be Part of the Resident Care Team

• Interact with residents in a friendly, respectful, and compassionate manner.
• Respect resident privacy, dignity, belongings, and personal space while completing housekeeping responsibilities.
• Be attentive to residents while working throughout the community.
• Promptly report observed changes in a resident's condition or behavior to the appropriate care team member or supervisor.
• Work collaboratively with caregivers, nursing, culinary, life enrichment, maintenance, and community leadership.
• Help create a comfortable and homelike environment for every resident.

Complete Required Documentation & Training

• Document completed housekeeping services in the applicable point-of-care (POC) system as required.
• Complete assigned cleaning logs and other required documentation.
• Complete required Relias education and other assigned training.
• Participate in daily flash training and other meetings or education as scheduled.
• Complete other housekeeping and community responsibilities as assigned.

What We’re Looking For

You don't need years of housekeeping experience to make a difference in this role.

We're looking for someone who is dependable, hardworking, detail-oriented, and genuinely cares about the people we serve.

You may be a great fit if you:

• Take pride in keeping things clean and organized.
• Notice the details others might miss.
• Enjoy working around and building relationships with older adults.
• Understand the importance of respecting someone's home and belongings.
• Can work independently and stay productive without constant supervision.
• Are comfortable following cleaning and infection-control procedures.
• Are dependable and follow through on your responsibilities.
• Work well as part of a team.
• Have a positive attitude and strong customer-service mindset.
• Are willing to help wherever needed to support the community.

Qualifications

• Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience preferred but not required.
• Ability to work independently with limited supervision.
• Ability to work discreetly and respectfully in resident and guest areas.
• Caring and compassionate attitude with genuine concern for older adults.
• Strong attention to detail and organizational skills.
• Strong customer-service orientation.
• Ability to follow cleaning, sanitation, safety, and infection-control procedures.
• Ability to work collaboratively with employees throughout the community.
• Ability to learn and use required electronic documentation systems.
• Ability to meet applicable pre-employment, training, and regulatory requirements.

Benefits & Perks

• Competitive pay
• Health, dental, and vision insurance
• Paid time off
• Paid holidays and/or holiday pay
• Retirement savings opportunities
• Employee assistance and wellness resources
• Training and development opportunities
• Career growth and advancement opportunities
• Employee recognition programs
• A supportive and team-oriented work environment
• Meaningful work where you can make a difference every day

Benefit availability and eligibility may vary based on employment status, scheduled hours, location, plan requirements, and other applicable criteria.

Why Heritage Senior Living?

For our residents, this isn't simply a building - it's their home.

As a Housekeeper, you'll play an important role in making that home clean, comfortable, safe, and welcoming.

You’ll also have something many traditional housekeeping positions don't offer: the opportunity to build meaningful relationships with the people whose homes you care for.

A clean apartment, freshly completed laundry, a friendly conversation, or simply noticing that a resident may need assistance can make a meaningful difference in someone's day.

If you're dependable, caring, and take pride in a job well done, we'd love to have you on our team.

Essential Functions & Physical Requirements

The following are essential functions of the position. Reasonable accommodations may be provided as required by applicable law.

• Communicate effectively with residents, families, visitors, employees, and supervisors.
• Read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
• Stand and walk for extended periods while performing housekeeping responsibilities.
• Frequently bend, reach, stoop, kneel, push, pull, and perform repetitive movements associated with cleaning.
• Lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds as required.
• Push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
• Safely use cleaning products, chemicals, and housekeeping equipment according to established procedures.
• Perform hands-on cleaning, laundry, and sanitation responsibilities throughout the workday.
• Maintain regular and reliable attendance.
• Work a flexible schedule based on community needs, which may include weekends, holidays, and additional hours.

Heritage Senior Living is an equal opportunity employer. Employment is subject to applicable pre-employment, training, and ongoing requirements in accordance with federal and state law.