Housekeeping Director

Brookdale; Raleigh (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Director of Housekeeping for a senior living community. This full-time leadership role focuses on maintaining high cleanliness standards and managing a team of housekeeping staff. You'll have the opportunity to ensure a safe and welcoming environment for residents while overseeing budgetary responsibilities and staff training. This role offers a chance to make a significant impact in the lives of others while enjoying a comprehensive benefits package that supports your career growth and personal well-being.

Benefits

Paid Time Off

Paid Holidays

Company Provided Life Insurance

Adoption Benefit

Disability Insurance

Flexible Spending Accounts

Health Savings Account

Tuition Reimbursement

Qualifications

• Minimum of 2-4 years of related experience required.
• Previous supervisory experience is mandatory.

Responsibilities

• Manage all housekeeping operations to ensure cleanliness standards.
• Supervise housekeeping staff and coordinate schedules.
• Oversee inventory control and budget compliance.

Skills

Supervisory Skills

Staff Scheduling

Budget Management

Cleaning Operations Management

Safety Compliance Knowledge

Education

High School Diploma or GED

Job description

Overview

Full Time Leadership Role - Director, Housekeeping

Senior Living Community

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Full Time Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness, and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Manages all housekeeping operations within a community to ensure a high standard of cleanliness both inside and outside the community. Supervises the housekeeping staff, directly or through subordinate managers/supervisors, and may be required to supervise other positions.

1. Manages housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds. Conducts regular inspections of all resident and public areas.
2. Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
3. Oversees inventory control systems for all supplies, chemicals, and equipment. Monitors inventory levels and may order all equipment and supplies needed for department. Ensures the safe handling and storage of equipment and supplies.
4. Develops and monitors department budget including purchasing and staffing expenditures. Approves equipment and supply orders to maintain proper levels of inventory. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
5. Schedules and conducts training sessions and department meetings for housekeeping personnel.
6. Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA, and other applicable rules and regulations.
7. Informs Resident Services Director and/or Executive Director of any resident issues or concerns.
8. Prepares resident charges/billing for housekeeping services, when applicable.
9. Hires, trains, disciplines, and terminates department employees, in accordance with company policies. May consult with the Executive Director regarding these decisions.
10. May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed.
11. Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience: High school diploma or GED and a minimum of two to four years related experience and/or training; or equivalent combination of education and experience. Previous supervisory/management experience required.

Certifications, Licenses, and Other Special Requirements: None

Management/Decision Making: Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.

Knowledge and Skills: Possesses extensive knowledge of a specific skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Needs to be flexible with schedule and time deadlines. Ability to supervise and schedule staff.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, crawl
• Talk or hear
• Ability to lift up to 50 pounds
• Vision
• Interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-Call as needed
• Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, chemicals, infectious or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment

Brookdale is an equal opportunity employer and a drug-free workplace.