Housekeeping Director

Senior Star; Dublin (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Senior Star is seeking a Housekeeping Director for Dublin Retirement Village to lead a dedicated housekeeping team in delivering clean, safe, and welcoming spaces for residents. You will oversee daily operations, coach staff, and collaborate with Maintenance and Sales to prepare apartments for new residents.

You will drive quality, training, and continuous improvement while maintaining a focus on resident dignity and comfort, aligned with Legendary Hospitality values.

Qualifications

• Experience leading or supervising housekeeping or environmental services teams.
• Strong attention to detail and pride in clean, organized spaces.
• Ability to coach, develop, and motivate a team.
• Knowledge of cleaning standards and safety practices.

Responsibilities

• Lead and schedule a high-performing housekeeping team across apartments, common areas, and shared spaces.
• Set clear expectations and coach your team to deliver consistent, high-quality results.
• Train, develop, and retain team members who take pride in their work and care for residents.
• Conduct regular quality checks and elevate standards continuously.
• Oversee inventory, supplies, and laundry services within budget and timelines.
• Stay responsive to resident needs by communicating concerns to leadership.

Skills

Leadership & team management

Attention to detail

Coaching & development

Cleaning standards & safety

Customer service

Job description

Housekeeping Director

At Senior Star, we believe the environment we create shapes the experience our residents live every day. As our Housekeeping Director at Dublin Retirement Village, you won’t just oversee cleaning—you’ll lead a team that creates comfort, dignity, and peace of mind for every resident who calls our community home.

This is a leadership role for someone who takes pride in details, builds strong teams, and understands that exceptional service starts behind the scenes.

Lead a Top in Class Housekeeping Team

• Build, schedule, and lead a high-performing housekeeping team across apartments, common areas, and shared spaces
• Set clear expectations and coach your team to deliver consistent, high-quality results
• Train, develop, and retain team members who take pride in their work and care for residents
• Conduct regular quality checks and elevate standards continuously

Create a Safe, Welcoming Environment

• Ensure all resident and community spaces are clean, comfortable, and well-maintained
• Champion safe practices, including proper chemical use and emergency procedures
• Partner with Maintenance and Sales teams to prepare apartments for new residents

Drive Operational Excellence

• Manage inventory and ordering of supplies within budget
• Oversee laundry services for residents and community needs
• Set monthly goals that go beyond routine cleaning to elevate the overall environment

Support Residents with Care and Responsiveness

• Welcome new residents by walking them through housekeeping services and expectations
• Respond to requests, concerns, and special needs with professionalism and empathy
• Stay attentive to resident well-being and communicate any concerns to leadership

What Makes  …?

• Experience leading or supervising a housekeeping or environmental services team
• Strong attention to detail and pride in creating clean, organized spaces
• Ability to coach, develop, and motivate a team
• Knowledge of cleaning standards, safety practices, and operational efficiency
• Professional, dependable, and collaborative approach
• A genuine desire to make a difference in the lives of seniors

What You Can Expect

• A role where your leadership directly impacts resident experience
• A team culture rooted in Legendary Hospitality, Teamwork, and Leadership
• The opportunity to build something meaningful—not just maintain it
• Varied schedule to ensure coverage and support across all days of the week

Our Commitment

At Senior Star, every associate plays a role in creating a community where people feel known, supported, and at home. As a Housekeeping Director, your work sets the foundation for that experience—every day.

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