Housekeeping Director

Brookdale; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee discounts

Referral program

Earned wage access

ID theft protection

Pet insurance

Paid Time Off

Paid holidays

Life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Educational assistance

Tuition reimbursement

Job summary

Brookdale is seeking a Housekeeping Supervisor to lead housekeeping staff across offices, public spaces, resident apartments, and grounds. You will plan cleaning programs, supervise inventory and budget, and ensure safety and regulatory compliance.

The role requires staffing, training, and performance management within a caring, community-focused environment. The position offers full-time employment with benefits and opportunities for professional development and advancement within Brookdale's

Qualifications

• High school diploma or GED required.
• 2–4 years related experience and/or training.
• Previous supervisory/management experience required.

Responsibilities

• Manages housekeeping staff and coordinates staffing schedules to ensure proper cleaning of offices, public spaces, residential apartments, and community grounds.
• Plans and schedules cleaning programs, including annuals, move-in preparations, and carpet cleaning.
• Oversees inventory control systems for all supplies, chemicals, and equipment; monitors levels and orders as needed.
• Develops and monitors department budget including purchasing and staffing expenditures; approves equipment/orders.
• Schedules and conducts training sessions and department meetings for housekeeping personnel.
• Ensures staff is trained on safe handling of cleaning chemicals; complies with safety standards (MSDS, OSHA, EPA).
• Informs Resident Services Director and/or Executive Director of resident issues or concerns.
• Prepares resident charges/billing for housekeeping services when applicable.
• Hires, trains, disciplines, and terminates department employees per policy; may consult with Executive Director.
• May assist housekeeping staff with cleaning duties including floors, restrooms, kitchens, and other areas.
• Maintains a safe working environment and emphasizes safety practices.

Skills

Leadership

Staff scheduling

Budget awareness

Education

High school diploma or GED

2–4 years related experience

Supervisory/management experience

Job description

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

• Manages housekeeping staff and coordinates staffing schedules to ensure the proper cleaning of offices, public spaces, residential apartments, and community grounds. Conducts regular inspections of all resident and public areas.
• Plans and schedules cleaning programs, including but not limited to annuals, move-in preparations, and carpet cleaning.
• Oversees inventory control systems for all supplies, chemicals, and equipment. Monitors inventory levels and may order all equipment and supplies needed for department. Ensures the safe handling and storage of equipment and supplies.
• Develops and monitors department budget including purchasing and staffing expenditures. Approves equipment and supply orders to maintain proper levels of inventory. Routinely monitors budget compliance and recommends changes as needed to maintain operational quality and resident satisfaction.
• Schedules and conducts training sessions and department meetings for housekeeping personnel.
• Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and ensures compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other applicable rules and regulations.
• Informs Resident Services Director and/or Executive Director of any resident issues or concerns.
• Prepares resident charges/billing for housekeeping services, when applicable.
• Hires, trains, disciplines, and terminates department employees, in accordance with company policies. May consult with the Executive Director regarding these decisions.
• May assist housekeeping staff with cleaning duties, including cleaning floors, restrooms, kitchens, and other areas as needed.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

High school diploma or General Education Diploma (GED) and a minimum of two to four years related experience and/or training; or equivalent combination of education and experience. Previous supervisory/ management experience required.

Certifications, Licenses, And Other Special Requirements

None

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge And Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Need to be flexible with schedule and time deadlines. Ability to supervise and schedule staff.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch crawl
• Talk or hear
• Ability to lift: up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Subject to injury from falls, burns, odors, or cuts from equipment

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us

Brookdale is a Great Place to Be

• Gracious hospitality and neighborliness for our residents and families.
• Home-like feel and all-around comfort for residents and visiting family members.
• Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
• Industry leader in clinical care.
• Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
• Extensive corporate support including a robust training program.