Housekeeping Coordinator

Stanly Ranch; Stanly (CA); On-site; USD 27,552 - 38,572; Full time

Job summary

Stanly Ranch, Auberge Collection invites you to join as a Housekeeping Coordinator. Your organizational skills will weave a seamless, welcoming environment by coordinating cleaning schedules and ensuring every detail is in place for a delightful guest stay.

Open the department in the morning shift with occasional PM support. You will print reports and create daily work assignments in Alice, issue duties to attendants, and monitor room statuses to Auberge standards.

Qualifications

• One year housekeeping experience.
• Able to read and write in English.
• Flexible schedule including weekends and holidays.

Responsibilities

• Open the department in the morning shift and provide occasional PM support.
• Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice.
• Issue daily work assignments to the floor Attendants, Housemen and Supervisors.
• Develop and manage cleaning schedules for housekeeping staff to ensure timely room maintenance.
• Coordinate with other departments to address guest requests and special requirements, ensuring a personalized and satisfactory stay.
• Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.
• Ensure constant follow up with the Ranch House to provide updates on rooms status and ensure all special requests are completed.

Skills

One year housekeeping experience

Able to read and write in English

Flexible schedule including weekends &

Job description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Job Description

Elevate the art of hospitality as a Housekeeping Coordinator, where your organizational prowess weaves together the seamless tapestry of a well-maintained and welcoming environment. From coordinating cleaning schedules to ensuring every detail is in place, you are the mastermind behind the scenes, crafting a delightful stay for guests.

Open the department in the morning shift, and provide occasional support to the PM team.

Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice computer systems.

Issue daily work assignments to the floor Attendants, Housemen and Supervisors.

Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance.

Coordinate with other departments to address guest requests and special requirements, ensuring a personalized and satisfactory stay.

Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.

Ensure constant follow up with the Ranch House to provide updates on rooms status and ensure all special requests are completed.

Monitor Housekeeping, Laundry, Ranch House, Engineering & IRD service requests from guests for action in a timely manner and follow up if needed.

Enter glitch reports in Alice accurately and timely.

Provide constant check in and and follow up on Alice tickets and to confirm timely completion to Auberge standards.

Monitor status of stayover rooms and arrival rooms and re-adjust Room Attendant room assignments accordingly to ensure all rooms are cleaned and inspected by 4:00 PM.

Monitor department staffing for all positions for the next day and inform the Housekeeping leadership of any adjustments needed according to labor standards.

Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders using Birchstreet to hold par levels.

Maintain tracking sheets for Housekeeping staff productivity.

Scan the mini bar and laundry chargers to guest services team of the end of the day.

Maintain cleanliness in the Housekeeping Office and storage rooms.

Manage all housekeeping communication via wassup with all team members.

• Hourly Rate:$24.00

Qualifications

• One year of housekeeping experience
• Able to read and write in English
• Able to work flexible schedule including weekends and holidays

Additional Information

GLE Operations LLCis an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.