Housekeeping Coordinator

Hyatt; Escondido (CA); On-site; USD 22,000 - 36,000; Full time

Job summary

Hyatt is seeking a dedicated Housekeeping Associate to manage room status, prioritize cleaning, and support daily operations at our property. You will liaise with Housekeeping, Engineering, Front Office, and Laundry to ensure smooth, timely service for departing guests and ongoing room readiness.

You will also prepare staff assignments, monitor 'Do Not Disturb' rooms, and help ensure safety policies and professional standards are upheld across all tasks.

Qualifications

• Follow all safety and security policies and complete required safety training.

Responsibilities

• Run sold room reports, verify room status, and update status of departing guest rooms.
• Assist Housekeeping management in coordinating daily activities and allocating tasks.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry as a liaison.
• Prepare and distribute assignment sheets/workboards to Housekeeping staff.

Skills

Guest service

Team coordination

Job description

JOB SUMMARY

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/workboards to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork.

CORE WORK ACTIVITIES

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements

#US HVO Resort Ops