Housekeeping Coordinator

Hyatt; Escondido (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hyatt is seeking a hands-on Housekeeping Associate to run room status checks, prioritize cleaning, and assist management in daily operations. You will act as a liaison with Front Office, Engineering, and Laundry to keep guest rooms ready and well maintained.

Responsibilities include distributing assignments, recording Do Not Disturb rooms, meeting deadlines for vacant rooms, and completing daily paperwork. The role requires flexible hours, strong guest-service orientation, and the ability to

Qualifications

• Experience in hospitality or guest services preferred.
• Ability to follow safety and security policies.
• Strong communication and teamwork skills.

Responsibilities

• Prepare and distribute housekeeping assignments and workboards.
• Monitor room status, prioritize cleaning, and update departing rooms.
• Coordinate with Front Desk, Engineering, and Laundry to resolve issues.
• Complete required housekeeping paperwork.

Skills

Customer service

Teamwork

Communication

Time management

Tools

Computer skills

Microsoft Office

Job description

Job Summary

Job DescriptionJOB SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/workboards to Housekeeping staff. Record, monitor, and update list of 'Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the 'Do Not Disturb' list. Complete required Housekeeping paperwork.

Core Work Activities

CORE WORK ACTIVITIES Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors.

Job Requirements

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Requirements #US HVO Resort Ops