Housekeeping Coordinator

AECOM; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in hospitality is seeking a Housekeeping Associate for their Chicago location. This role involves coordinating cleaning activities and assisting in managing daily tasks within the housekeeping department. The position requires a high school diploma and at least one year of relevant experience, providing opportunities for personal growth and excellent service in a dynamic environment.

Benefits

Health Care

401(k)

Paid Time Off

Life Insurance

Disability Coverage

Qualifications

• High school diploma or equivalent is required.
• At least 1 year of related experience.

Responsibilities

• Run sold room reports and prioritize room cleaning.
• Assist Housekeeping in managing daily operations.
• Maintain quality standards and guest relationships.

Skills

Communication

Teamwork

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

Pay: $24.64 to $27.02/hour

Job Number: 25093907

Job Category: Housekeeping & Laundry

Location: Marriott Marquis Chicago, 2121 South Prairie Avenue, Chicago, Illinois, United States, 60616 VIEW ON MAP

Schedule: Full Time

Located Remotely? No

Position Type: Non-Management

Position Summary

Run sold room reports, verify room status, identify discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist Housekeeping management in managing daily activities. Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Monitor and update the list of ‘Do Not Disturb’ rooms. Ensure that vacant dirty rooms are cleaned on time, and assign rush rooms and rooms previously on the ‘Do Not Disturb’ list. Complete all required Housekeeping paperwork.

Follow all company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Maintain a professional appearance and confidentiality of proprietary information; protect company assets. Greet and acknowledge guests according to company standards; anticipate and address guest needs; thank guests sincerely. Uphold quality standards. Build positive relationships with colleagues; support team goals; respond appropriately to concerns. Communicate clearly and professionally; prepare and review documents accurately. Use computers to enter and retrieve work-related information. Stand, sit, or walk for extended periods. Lift, carry, push, pull, and move objects weighing up to 10 pounds. Perform other duties as assigned by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Work Experience: At least 1 year of related experience.

Supervisory Experience: None required.

Licenses/Certifications: None required.

The pay range is $24.64 to $27.02 per hour, with benefits including health care, flexible spending accounts, 401(k), paid time off, life insurance, disability coverage, and other wellness benefits, subject to eligibility and other conditions.

Marriott International is an equal opportunity employer that values diversity and inclusion. We foster an environment that celebrates different backgrounds and experiences, and we do not discriminate based on protected characteristics.

Marriott Hotels aim to elevate hospitality through innovation and comfort. Join us to deliver exceptional service and uphold our legacy of 'Wonderful Hospitality. Always.'

JW Marriott, part of Marriott International's luxury portfolio, offers a unique work environment focused on associates' well-being and development. Join us to pursue your passions in a luxurious setting and be part of a diverse and supportive community.