Housekeeping Associate - Residence Inn Milwaukee

CSM Corporation; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

A forward-thinking company seeks a dedicated Housekeeping Associate to join their team at a renowned hotel. This role is essential in maintaining the highest standards of cleanliness and guest satisfaction. You will be responsible for cleaning guest rooms, ensuring supplies are stocked, and responding to guest requests with professionalism. Ideal candidates will have a keen attention to detail, strong customer service skills, and the ability to perform physical tasks. Join a diverse and inclusive team where your contributions will make a significant impact on the overall guest experience.

Qualifications

• Experience in housekeeping or laundry preferred.
• Reliable attendance and ability to lift up to 50 pounds.

Responsibilities

• Clean guestrooms and maintain cleanliness of carts and equipment.
• Ensure guest satisfaction through professional service.

Skills

Attention to Detail

Customer Service Skills

Physical Endurance

Education

High School Diploma or GED

Job description

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Job Responsibilities

1. Clean guestrooms according to company standards, ensuring amenities and supplies are provided.
2. Maintain cleanliness and proper functioning of carts, linens, rooms, and equipment.
3. Ensure guest satisfaction through courteous and professional service.
4. Respond promptly to guest requests, providing high-quality service.
5. Collaborate with team members and other departments as needed.
6. Follow the company's guest service recovery and lost and found procedures.
7. Maintain a clean, safe work environment in compliance with regulations.
8. Report maintenance issues and ensure safe chemical use.
9. Follow hotel emergency procedures and incident protocols.
10. Plan and prioritize work to meet productivity goals.
11. Adhere to attendance, grooming, appearance, and work rules.
12. Participate in departmental and hotel meetings.
13. Use equipment and supplies properly.

Qualifications

• High school diploma or GED preferred.
• Experience in housekeeping or laundry preferred.
• Attention to detail and customer service skills.
• Reliable attendance.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to stand, walk, kneel, and bend for extended periods.

This role involves physical activity and adherence to safety standards. All responsibilities are subject to change based on hotel needs. CSM Corporation is an equal opportunity employer, committed to diversity and inclusion.