Housekeeping Associate, 20hr - Evenings

Beth Israel Lahey Health; Winchester (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Beth Israel Lahey Health is seeking Environmental Services staff for Winchester Hospital. You will clean patient rooms, hallways, and staff areas, contributing to infection control and overall patient and family satisfaction through meticulous cleaning and professional conduct.

You’ll work with the Guest Services/Environmental Services team, following a seven-step cleaning process, handling conference setups, coordinating with the Service Response Center, and ensuring supplies and equipment are

Qualifications

• Experience in customer service
• Ability to communicate effectively in English
• Experience operating cleaning equipment (preferred)

Responsibilities

• Cleans all areas of the hospital, including patient rooms, hallways, and restrooms.
• Represents the hospital professionally with name tag and neat uniform.
• Follows seven-step cleaning process for patient rooms.
• Performs deep cleaning of surfaces, floors, and carpets as needed.
• Sets up and breaks down conference rooms and events with AV needs.
• Coordinates with the Service Response Center to accept and close tasks.
• Removes curtains, launders, and rehanges as required.
• Operates and empties cardboard baler and handles waste procedures.
• Assists in pest control, safety, and emergency response as required.
• Maintains a clutter-free environment and restocks supplies.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Contributes to the Hospital’s mission by cleaning non-inpatient areas and completing environmental related projects throughout the hospital. This staff position will have an impact on patient and family members’ satisfaction as the cleanliness of the hospital directly impacts people’s perception of the organization and thoroughly cleaning surfaces is a key step toward infection control and prevention.

Qualifications

Job Description

Education Preferred: High school diploma or G.E.D.

Experience Required: Experience in a position that demonstrated strong customer service skills

Experience Preferred: Experience operating cleaning equipment.

Other Skills/Knowledge Required: For safety and quality reasons, must be able to effectively communicate effectively in English with patients, visitors, and fellow members of the hospital team.

Job Functions

Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks, which are not on this list.

As Part Of Guest Services/Environmental Services Team, This Position

• Cleans all areas of the hospital, which includes but is not limited to patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms and restrooms.
• Introduces oneself when appropriate with customer groups. Represents the hospital professionally by wearing a visible name tag and neat uniform. Is respectful of the patient’s privacy and personal items.
• Initiates the seven step cleaning process when cleaning a patient room, which includes trash/recycling, high dusting, damp wiping, cleaning restrooms, dust mopping, damp mopping, bed making and final room inspection
• Completes more thorough cleaning of hard surfaces including burnishing and buffing, stripping and waxing floors, scrubbing and recoating floors
• Completes more thorough cleaning of carpet and upholstering including carpet cleaning and extraction.
• Set up and break down of conference room and other events, including set up of audio visual needs.
• Communicates with the Service Response Center on a regular basis to accept and close out tasks
• Remove curtains, launder and rehang as needed
• Operate and empty cardboard baler
• Completes more detailed dusting and vent cleaning
• Addresses pest control needs, when applicable
• Strips rooms of hazards for patient watches
• Monitors and replaces regulated medical waste (red bags / sharps) in patient areas using infectious control procedures.
• Assists in emergency situations throughout hospital following department specific requirements
• Maintains a clutter-free environment
• Cleans elevators and tracks
• Restocks paper products, trash bags and soap supplies throughout patient and public areas
• Moves and empties shredding bins/bags
• Cleans and disinfects portable medical equipment and carts.
• Attends staff meetings and huddles, offering suggestions and contributing to the collaborative team approach.

Pay Range

$17.85 - $24.02

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled