Housekeeper (40 hour Days/rotating weekends)

Beth Israel Lahey Health; Needham (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA is seeking a Building Service Aide to support hospital housekeeping, room cleaning and disinfection. You will assist with floor care, trash removal, linen and supply duties, and setup for meetings and patient areas.

The role emphasizes reliability and basic computer navigation to access work-order systems. Ideal candidates have some high school education and 0–1 years of related experience, with strong teamwork and customer-service mindset.

Qualifications

• Some High School required.
• 0-1 Years Related Work Experience Required.
• Basic familiarity with computers.

Responsibilities

• Cleans, disinfects and performs housekeeping tasks in hospital areas daily.
• Removes trash and disposes of waste according to protocol.
• Refills soap and paper towel dispensers and maintains cleanliness of rooms.
• Performs discharge cleaning and scheduled special cleaning tasks.

Skills

Customer service

Teamwork

Written communications

Oral communications

Problem solving

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Building Service Aide

Job Description

Job Summary

Cleans, disinfects and performs other housekeeping tasks assigned in the hospital which may include: vacuuming and spot-cleaning carpets, washing walls, cleaning patient rooms, cleaning bathrooms, and cleaning office areas. Performs project work (stripping/refinishing floors, etc.) as assigned. Removes infectious waste according to protocol, disposes of regular trash. Moves furniture, sets up rooms for meetings.

Essential Responsibilities

• Cleans the following on a daily basis using a variety of chemicals: floors, walls, ceilings, light fixtures, shelves, dispensers, trash receptacles, beds, mattresses, stretchers, tables, chairs, desks, carpets, windows, mirrors, sinks, toilets, urinals, counters, doors, elevators and tracks, stairs, window tracks and ledges, vents and baseboards.
• Removes and disposes of all trash, waste and litter.
• Refills soap dispensers, paper towel dispensers and replaced toilet paper.
• Performs discharge cleaning as needed.
• Performs the following special cleaning duties as scheduled or requested: vacuuming, wall washing, spot cleaning, carpets and upholstery, remove and install various types of curtains and drapes.

Required Qualifications

• Some High School required.
• 0-1 Years Related Work Experience Required.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications

• Previous experience preferred

Competencies

• Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
• Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications

• Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

Oral Communications

• Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

Knowledge

• Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.

Team Work

• Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service

• Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age Based Competencies

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature Of The Job

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range

$17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled