Housekeeping Associate

Goodwill Industries of Middle Tennessee, Inc.; Story Book Acres (TN); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Housekeeping Associate to maintain clean, safe, and orderly environments across our facilities, including retail spaces, training campuses, and warehouses.

You will ensure spaces meet cleanliness standards to support positive experiences for customers, donors, and staff. You will follow safety policies, manage basic cleaning tasks, and assist with various site responsibilities.

Qualifications

• High School Diploma or Equivalent preferred.
• Experience in housekeeping or janitorial roles is helpful but not required.
• Ability to lift 25–50 lbs.
• Able to work in retail, office and industrial environments.

Responsibilities

• Perform routine cleaning across multiple facilities and spaces.
• Clean restrooms, breakrooms, training areas, and high-touch surfaces.
• Maintain entrances, hallways, and common areas in a safe, orderly condition.
• Empty trash and recycling; manage cleaning supplies inventory.
• Support retail store, campus, warehouse, and office spaces as assigned.

Skills

Independent work

Multi-tasking

Safety awareness

Communication

Education

High School Diploma or Equivalent

Job description

Job LocationTiny TownJob Summary:The Housekeeping Associate is responsible for maintaining a clean, safe, and orderly environment across Goodwill Industries of Middle Tennessee facilities. This role may support retail stores, the Opportunity Campus, the Cockrill Bend warehouse and operations center, administrative offices, training spaces, restrooms, and other assigned areas. The associate ensures that all spaces meet Goodwill’s cleanliness standards to support positive customer, employee, trainee, and donor experiences.The Housekeeping Associate will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, leadership, and persons served.Job DescriptionEssential Functions:General Cleaning & Facility MaintenancePerform routine cleaning tasks including sweeping, mopping, dusting, vacuuming, and wiping down surfaces in all assigned areas.Clean and disinfect restrooms, breakrooms, training areas, and high-touch surfaces.Maintain cleanliness of entrances, sidewalks, back rooms, hallways, stairwells, and public areas.Empty trash and recycling containers; replace liners and transport waste to proper disposal locations.Maintain inventory of cleaning supplies and notify supervisor when items need replenishing.Follow all safety and sanitation policies, procedures, and guidelines.Retail Store Responsibilities (as assigned)Ensure sales floors, fitting rooms, customer restrooms, donation areas, and employee areas are kept clean and orderly.Assist with cleaning store fixtures, shelving, windows, mirrors, and flooring.Support store leadership in maintaining a safe and welcoming shopping environment.Opportunity Campus Responsibilities (as assigned)Clean classrooms, training spaces, offices, restrooms, hallways, and shared areas.Support readiness of training rooms by ensuring cleanliness and proper setup.Maintain cleanliness of public and staff areas to support program delivery.Cockrill Bend Warehouse & Operations Responsibilities (as assigned)Sweep, dust, and maintain cleanliness of warehouse floors, aisles, and work areas.Assist with cleaning employee restrooms, breakrooms, and locker areas.Support sanitation needs around production lines, baling areas, and dock spaces as directed.Follow all safety practices required in high-traffic industrial environments.Other ResponsibilitiesReport maintenance or safety concerns immediately (e.g., spills, leaks, broken fixtures, hazards).Safely use and store cleaning equipment (buffers, vacuums, floor scrubbers, etc.) when trained and authorized.Perform other duties as assigned to support cleanliness and safety across Goodwill facilities.QualificationsAbility to work independently and follow a daily or weekly cleaning schedule.Ability to lift, push, or pull up to 25–50 lbs. and stand, bend, or reach for extended periods.Ability to work in both retail, office and industrial environments assigned.Commitment to maintaining a clean, safe, and positive environment for all.Minimum QualificationsRequired SkillsEducationHigh School Diploma or Equivalent, preferred.ExperiencePrior housekeeping or janitorial experience preferred but not required.Knowledge and SkillsAbility to solve problems, prioritize, and be able to multi-task.Ability to work independently with minimal supervision.Work EnvironmentMay work in retail stores, training campuses, offices, or warehouse settings.May be exposed to cleaning chemicals, dust, noise, varying temperatures, and warehouse equipment when assigned to operational facilities.Personal protective equipment (PPE) may be required depending on location.