Housekeeping Associate

FDE LLC, d/b/a Ashley Northeast; Lake Mohegan (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Associate to ensure the showroom and warehouse are impeccably maintained. This role focuses on delivering an exceptional guest experience by keeping the environment clean and orderly. Responsibilities include performing cleaning tasks, assisting with furniture assembly, and supporting minor maintenance efforts. The ideal candidate will possess strong attention to detail and organizational skills, thriving in a fast-paced environment. Join a team that values professionalism and community engagement, where your contributions will enhance the overall guest experience.

Qualifications

• 1+ years of housekeeping/janitorial experience preferred.
• Ability to lift over 100 lbs and stand for long periods.

Responsibilities

• Maintain cleanliness of showroom and warehouse areas to enhance guest satisfaction.
• Assist with minor facilities maintenance tasks and furniture assembly.

Skills

Attention to Detail

Time Management

Organizational Skills

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Cleaning Equipment

Basic Hand Tools

Job description

Summary

The Housekeeping Associate ensures the showroom and warehouse are maintained and orderly, and assists in providing an exceptional guest experience.

Essential Functions

1. Maintain cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc., to enhance guest satisfaction.
2. Perform dusting, vacuuming, general maintenance, custodial, and trash removal tasks.
3. Inspect furniture for damage and report findings to the visual team for resolution.
4. Ensure proper care in the use and maintenance of equipment and supplies; promote workplace safety improvements.
5. Maintain organized and clean non-selling spaces such as warehouses and utility rooms to optimize space utilization.
6. Assist with receiving and processing products, handling all items with care.
7. Assist with assembling furniture using work instructions and various tools, adhering to quality and safety guidelines.
8. Perform minor facilities maintenance tasks, including plumbing repairs and carpentry updates.
9. Assist with painting showroom walls for store upgrades and upkeep.
10. Collaborate with the Visual Team to ensure showroom areas are functional and presentable.
11. Display collections and accessories as directed by the Visual Merchandising Manual.
12. Maintain showroom track lighting for optimal product placement.
13. Assist with product placement and preparations for store moves and sales events.
14. Follow standard operating procedures, utilize work instructions, and promote peer accountability to ensure an excellent guest experience.
15. Make guest experience decisions aligned with the company's mission and values, resolving issues collaboratively and effectively.
16. Support community engagement by working with management on special events like VIP and Grand Openings.

Requirements

Schedule Expectations

• Work 40 hours per week, with potential overtime during peak times.
• Schedule may change based on business needs.
• Travel to assist or oversee regional stores is required.

Education & Experience Preferred

• H.S. Diploma or GED
• Prior warehouse experience preferred.
• At least 1 year of housekeeping/janitorial experience.
• Strong attention to detail, time management, and organizational skills.
• Ability to read, understand, and follow instructions.
• Ability to work independently and in a team in a fast-paced environment.
• Ability to lift, lower, push, or pull furniture over 100 lbs.
• Ability to stand for long periods.
• Neat, professional appearance.
• High courtesy in serving guests.
• Problem-solving skills for customer service issues.