Housekeeping Assistant Manager

Hollywood Casino Bangor; Bangor (ME); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a dynamic team at a leading entertainment provider where fun meets professionalism. This role involves supervising housekeeping operations, ensuring cleanliness, and motivating staff to deliver exceptional customer service. With a focus on career growth and a comprehensive benefits package, you’ll thrive in a fast-paced environment that values diversity and sustainability. Be part of an exciting industry that prioritizes your well-being and professional development while you help create memorable experiences for guests. If you’re ready to take your career to the next level in a supportive atmosphere, this opportunity is for you.

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Preferred Bachelor’s degree from an accredited university.
• Ability to write reports and business correspondence.

Responsibilities

• Assist in supervising housekeeping and EVS cast members.
• Ensure guest rooms are maintained and in proper repair.
• Motivate employees to provide superior customer service.

Skills

Report Writing

Supervisory Skills

Customer Service

Physical Mobility

Education

Bachelor’s degree (B.A./B.S.)

Job description

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Assists the Executive Environmental Housekeeping Manager with the supervision of the all Housekeeping and all EVS cast members
• Supervises the day-to-day cleaning
• Ensures that guest rooms are maintained and in proper repair
• Maintains adequate inventory of all supplies
• Monitors all housekeeping related contracts
• Monitors and maintains level of cleanliness in rooms, gaming and storage areas, rest rooms, and public areas
• Ensures all employees follow policies and procedures
• Expedites and oversees special requests from the Front Desk
• Motivates employees to provide superior customer service to our guests
• Meets the attendance guidelines of the job and adheres to departmental and company policies
• Counsels, guides and instructs employees in the proper performance of their duties; prepares and coordinates the periodic performance appraisals of assigned employees

BRING US YOUR BEST.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
• Ability to write reports, business correspondence, and procedure manuals
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Industries

Gambling Facilities and Casinos, Environmental Services, and Hospitality