Housekeeping Aide

800 Baystate Mercy Hospital, LLC; United States; On-site; USD 23,000 - 31,000; Full time

Job summary

Baystate Health is hiring environmental services personnel to maintain clean, sanitary patient areas and public spaces at Baystate Mercy Hospital and related facilities. The role involves operating cleaning equipment and performing disinfecting tasks across patient rooms, corridors, and offices while upholding service standards and patient care values.

Ideal candidates will have strong English communication, reliability, and the ability to work varied shifts.

Qualifications

• High-level interpersonal and customer service skills.
• Reading, writing and speaking English clearly.
• Experience operating heavy cleaning equipment and floor care tools.
• Knowledge of stripping and refinishing floors and related methods.
• Ability to perform routine cleaning tasks across varied surfaces.

Responsibilities

• Provide cleaning and disinfection of patient rooms and common areas.
• Maintain health, safety and attendance requirements.
• Collaborate with unit staff in a team environment.
• Adhere to system and department compliance policies and applicable laws.
• Perform duties with minimal supervision and support other departments as needed.

Skills

Interpersonal skills

English proficiency

Heavy machinery operation

Floor care techniques

General cleaning tasks

Compliance awareness

Job description

Summary

Performs a variety of Environmental Services duties under the direction of the Lead custodian, Supervisor, or Manager. Primary duties involve tasks pertaining to project work and activities involving maintaining Medical Center areas in a clean, sanitary, and aesthetic condition. Project workers will be stationed in various locations and will work various shifts, and perform complete cleaning and disinfection of patient rooms, corridors, public rooms, offices, service, or other designated areas as needed. Candidate must be committed to consistently following and being part of the Baystate Health System Service Standards and Services values: Role models, positive attitude, team building, and practices good positive communication skills taking accountability for his/her own actions. Interacts often in a positive light with patient, family, and caregivers in a calm, caring, professional manner and is respectful to the comprehension level of patient and/or family. Perform other similar and related duties as required or directed.

Job Responsibilities

• High level of interpersonal and customer service skills required.
• Maintain high levels of flexibility, organization, and prioritizing work.
• Works in a team environment collaborating with coworkers and unit staff.
• Maintain health, safety, and attendance requirements.
• Adhere to system and department compliance policies and any applicable laws and regulations.
• Ability to perform daily responsibilities with minimal supervision
• Performs other departmental duties as required

Required Work Experience

• None

Preferred Work Experience

• Customer Service experience and/or experience dealing with the public or prior health care experience preferred

Skills and Competencies

• High-level interpersonal skills, must be able to read, write and speak English
• Must be able to effectively operate heavy machinery (ie auto scrubbers, shampoo machines, buffers, steam machine, power washer and other related specialized equipment)
• Must have knowledge of stripping and refinishing techniques for various types of floors (ie VCT, marble, granite, vinyl and tile)
• Must have knowledge of shampooing and stain removal techniques for various types of surfaces
• Must be able to perform general cleaning tasks (ie mopping, scrubbing, sweeping, vacuuming, dusting and cleaning), on all surfaces and equipment)
• Adhere to system and department compliance policies and any applicable laws and regulations

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $17.01 - $19.55 - $22.81

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health Baystate Health is a not-for-profit, integrated healthcare system with hospitals, physician practices, a health plan and more serving over 800,000 people throughout western New England. Baystate Health is the safety net provider in Western Massachusetts. With roots dating to the founding of Springfield Hospital in 1883, Baystate Health has been providing high-quality, compassionate and accessible care in the Pioneer Valley for more than 140 years and continues to be a pillar of its community - rooted here, serving here, and helping generations thrive here. With a focus on advancing health for all, Baystate is not only a keystone of the region, it is a national leader in health care. Learn more at BaystateHealth.Org

The ever-growing health system includes six Massachusetts hospitals: Baystate Medical Center in Springfield Baystate Children's Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield Baystate Mercy Hospital in Springfield