Housekeeping Administrative Assistant

BENCHMARK; Hammock Beach (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Pyramid Global Hospitality is seeking an Administrative Assistant for Hammock Beach Golf Resort & Spa. You will support hotel leadership with everyday office operations, reporting, filing, invoicing, scheduling, and guest-request handling to help run a smooth, guest-centric property.

The ideal candidate is energetic, service-minded, detail-oriented, and proficient with Microsoft Office. We value teamwork, discretion with confidential information, and clear communication with guests and

Qualifications

• Passion and enthusiasm for helping others.
• Collaborative in a team environment.
• Excellent listening and communication skills.
• Ability to handle confidential information with discretion.
• Strong attention to detail and multitasking ability.
• Ability to build trusting working relationships.
• Proficient with computers; experience with Microsoft Office is preferred.

Responsibilities

• Provide support for hotel leadership and daily office functions.
• Handle reporting, filing, answering phones, and processing invoices.
• Manage schedules and assist with problem resolution.
• Create and distribute communications; update postings and notices.
• Process reports, invoices, and mail in a timely manner.
• Greet visitors and direct to appropriate destinations; take and distribute meeting minutes.

Skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Discretion with confidential info

Tools

Microsoft Office

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Welcome to Hammock Beach Golf Resort & Spa, a premier destination within the Pyramid Global Hospitality portfolio. Nestled along the stunning Atlantic coastline, this luxury resort features 285 beautifully appointed guest rooms and an impressive 114,410 sq. ft. of meeting space, making it an exceptional setting for conferences, events, and unforgettable gatherings. At Hammock Beach Golf Resort & Spa, team members have the opportunity to be part of a world-class hospitality experience, surrounded by breathtaking ocean views, championship golf courses, and a commitment to delivering unparalleled service. If you're passionate about hospitality and ready to grow your career in a supportive, people-first environment, explore the exciting opportunities available at Hammock Beach Golf Resort & Spa.What you will have an opportunity to do:We are looking for a highly engaging, customer focused individual to join our team as Administrative Assistant. The successful candidate for this role is engaging, full of energy, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.The Administrative Assistant provides support for the leaders of the hotel/resort and is responsible for variety of duties including, but not limited to: reporting, filing, answering phones, processing invoices, managing schedules and assisting with problem resolution.Your Role:Provide timely customer service to hotel/resort teamAsist with day to day operations of the main office functions and dutiesAssist with the administrative duties, such as running reports, filing, answering phones, processing invoices and other duties as requestedCreate and distribute communication documentsUpdate postings and communication venues throughout the ResortProcess, in a timely manner, reports, invoices, bills and associated mail.Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination.Open, read, and prepare answers to routine letters.Locate and attach appropriate files to incoming correspondence requiring replies.Take and distribute meeting minutes to appropriate individuals.Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.Prepare letters, memos, and other documentsEnter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests.Document and communicate all guest requests/complaints to appropriate personnel.What are we looking for?Someone with a passion and enthusiasm for helping others,Someone who is collaborative in a team environmentSomeone who listens and communication wellSomeone with the demonstrated ability to work with confidential and sensitive information requiredSomeone with a strong attention to detail, while multi-tasking and delivering work on time requiredSomeone with the ability to build trusting working relationships highly desiredSomeone proficient with computers and computer programs, including Microsoft programs requiredCompensation:$17-$17Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.