Housekeeping

Intown-Suites; Downers Grove (IL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health, dental, vision, life and disa

401k with company match

PTO for full-time employees

Sundays off and no late shifts!

Flexible schedules

Weekly payroll

Job summary

InTown Suites in Downers Grove, IL is hiring a Housekeeper to maintain a clean, safe, and welcoming environment for guests. You will clean guest rooms, hallways, laundry areas, and common spaces per company standards, ensuring readiness for occupancy.

Essential duties include cleaning rooms, removing debris, restocking supplies, and maintaining guest satisfaction while following safety procedures and operating equipment. Full-time positions available with benefits.

Qualifications

• Knowledge of housekeeping/laundry SOPs.
• Ability to follow instructions and meet deadlines.
• Ability to clean the minimum required rooms per shift.

Responsibilities

• Clean guest rooms according to SOPs.
• Remove trash from guest rooms and surrounding areas.
• Notify supervisor of safety/guest concerns.
• Restock housekeeping cart at end of shift.
• Operate housekeeping equipment according to SOPs.
• Maintain superior customer service when interacting with guests.

Skills

Housekeeping knowledge

Cleaning procedures

Safety awareness

Guest service

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Property Address: 2540 Ogden Ave Downers Grove, Illinois 60515

The Housekeeper is responsible for maintaining a clean, safe, and welcoming environment for guests. This role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while ensuring company cleanliness standards and guest service expectations are met. The Housekeeper plays an important role in guest satisfaction by ensuring accommodations are properly maintained and ready for occupancy.

Essential Duties and Responsibilities:

• Clean guest rooms according to company standard operating procedures
• Remove trash and miscellaneous debris from guest rooms and surrounding areas
• Ensure all areas of hotel are up to company standards even if not assigned cleaning area
• Clean bath area including tub, toilet, sinks, walls, lights, removing and replacing bath linens
• Clean kitchen and dining area including refrigerator, microwave, sink, counters, cabinets, and tables
• Clean floors by vacuuming and washing floors according to standard operating procedures
• Maintain all furnishings by dusting and polishing furniture and appliances
• Maintain outside of room appearance by cleaning siding, A/C grill, doors, and windows
• Notify Head Guest Room Attendant of room readiness
• Keep supplies ready by restocking housekeeping cart at the end of shift
• Operate housekeeping equipment by following standard operating procedures
• Notify supervisor immediately of any safety and/or security violations of policy
• Notify supervisor immediately of any guest concerns
• Maintain superior customer service when interacting with guests

Essential Qualifications:

• Possess good knowledge of housekeeping/laundry standard operating procedures and techniques
• Ability to follow instructions, directions and meet deadlines
• Ability to clean the minimum required rooms per shift
• Ability to scrub and scour surfaces, extend arms overhead when performing cleaning tasks and the ability to stoop, bend and squat
• Ability to step in and perform a variety of housekeeping/laundry positions in response to business needs
• Ability to visually inspect guest rooms, public areas, service areas, etc. for quality in cleanliness and presentation
• Ability to manage multiple activities often in stressful situations and with time constraints

Work Environment and Physical Requirements:

Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds Occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts Exposure to extreme weather conditions, cold and heat

Perks & Benefits

• Easy to follow training programs & supportive team throughout the onboarding process
• Health, dental, vision, life and disability insurance for full-time employees
• 401k with company match
• PTO for full-time employees
• Sundays off and no late shifts!
• Flexible schedules
• Weekly payroll

Electronic Acknowledgement:

When selecting the “Accept” or “Acknowledge” box, I am agreeing that I have read, understand and agree to this policy. The policy is Electronically Countersigned by InTown Suites upon your Acceptance in Workday.

Disclaimer:

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

About InTown Suites

InTown Suites is one of America’s largest wholly-owned economy extended stay hotel brands with 196 properties in 22 states. Since 1989, this extended stay brand has experienced high occupancy rates, leading to sustained growth and stability for its employees, even during economic downturns. InTown Suites provides apartment-style suites that are designed for extended weekly, monthly, or even longer stays and includes in-room kitchens with a full-size refrigerator, two-burner stovetop, and microwave. Fully renovated premium suites also provide a brand new kitchen with more comfort and storage for guests. It’s sister brand, Uptown Suites, is the newest way to extended stay with 8 extended stay properties across the country. InTown and Uptown Suites are proud to provide our employees with a culture that embraces and is committed to building a diverse, equitable, and inclusive workforce. Come join our 1,400 (and growing) team members!

InTown Suites Mission

We work hard to live up to our mission and our core values. For us, these are not just words; they are the reason we exist. They’re why we get up in the morning! Therefore, we’re proud to share these with you. Our Mission: We make every guest stay memorable with small gestures that make a big difference. So what does this mean? It means we’re friendly and caring and that we seize opportunities to brighten your day. We want to do good – and do well. Our core values help guide us on this journey. InTown Suites Core Values Unexpected Delight – We deliver wow in the now by speaking and acting with warmth and graciousness, constantly delivering through “little things that go a long way.” We make our guests feel special, not just safe. It’s these small, positive moments that surprise people. Efficiency – Like anyone on a budget, we do more with less. We keep it simple and always consistent and approach everything with clarity and self-discipline. Common sense is key. Unity – We support one another, celebrate successes, and have each other’s backs. We speak freely, communicate often, and respect one another. Ultimately, we work together in harmony and with a sense of purpose. Integrity – We do the right thing even when no one is watching. Honor and integrity are everything. We are accountable for our actions and trust each other. Passion – We go all in! We’re a culture of doers. We’re hungry and driven to make things better, smarter, and easier. We are resilient and resourceful. We love what we do and the value it creates for our guests. Our brand is growing and so is our team! Be a part of the story and enjoy competitive compensation and benefits package including: Weekly pay Exceptional work/life balance Paid Personal Time Off (PTO) Comprehensive training programs Competitive starting salaries Bonus Potential Health, dental, vision, life and disability insurance 401(k) with company match