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Housekeeper. WorldMark Big Bear Resort

Travel + Leisure Co.

Big Bear Lake (CA)

On-site

USD 10,000 - 60,000

Full time

7 days ago

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Job summary

A leading vacation ownership company is looking for a Housekeeper for WorldMark Big Bear Resort. The role involves maintaining cleanliness and quality standards within resort units while providing excellent customer service. With comprehensive benefits for full-time employees, it's an excellent opportunity to join a dynamic team in hospitality.

Benefits

Medical

Dental

Vision

Flexible spending accounts

401k with employer match

Employee Assistance Program

Qualifications

Ability to work independently and follow instructions.
Positive attitude with team focus.
Must be able to lift 50 pounds.

Responsibilities

Clean resort units including sleeping quarters, kitchens, bathrooms, and lobbies.
Maintain and adhere to housekeeping detail standards.
Respond to guest inquiries and concerns.

Skills

Communication

Independence

Customer Service

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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

What You’ll Bring

Ability to work in a fast paced environment.
Strong ability to communicate effectively with employees, guest and owners.
Possess ability to work independently and follow instructions.
A professional appearance and positive, can-do attitude with team focus.
Must be able to lift 50 pounds.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program

Compensation

The hourly rate for this role is $20.00.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Hospitality

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