Housekeeper (Weekend Premium)- Holiday Inn Express Grandville

Suburban Inns; Grandville (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking dedicated Housekeepers to join their vibrant team. This role offers the chance to make a significant impact on guest experiences by ensuring cleanliness and adherence to brand standards. Responsibilities include maintaining guest rooms, public areas, and ensuring all supplies are stocked. With flexible scheduling and numerous benefits, including paid time off and health insurance for full-time members, this position is perfect for those looking to grow in the hospitality field. Join a team that values its members and strives for excellence in service!

Benefits

Hotel and restaurant discounts

Earned Paid Time Off

Health, vision, dental, life insurance

Flexible schedules

Holiday Pay

Paid volunteer time

Advancement opportunities

Monetary recognition program

Monetary referral program

Paid maternity/paternity leave

Qualifications

• Requires ability to interpret information and perform arithmetic functions.
• Good communication skills are essential for this role.

Responsibilities

• Responsible for cleaning guest rooms and public areas to ensure guest satisfaction.
• Inspect rooms for safety and report maintenance issues.

Skills

Good communication skills

Ability to interpret/extract information

Basic computer knowledge

Education

No formal education required

Tools

Hazcom Training

Bloodborne Pathogen Training

Job description

The Holiday Inn Express is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

Full-time

* Shift: 1st-Weekend availability required
* PART-TIME

*Starting Wage: $16/hour - based on experience PLUS $2/hour increase for weekend hours worked (weekend hours are: Friday 3:00pm until Sunday 11:59pm)

As a Housekeeper you would be responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued.
• Communicate regularly with the Executive or Assistant Executive Housekeeper
  • When rooms are cleaned
  • To ensure all early outs, late check outs, etc. are taken care of accordingly
  • Report any special room issues (i.e., damage, smoke, pets, etc.)
  • Report all missing or broken items and lost and found items
• Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper.
• Assist in keeping all storage rooms organized.
• Stock housekeeping carts with supplies and amenities needed throughout the shift.
• Clean rooms according to Suburban Inns and brand standards
  • Scrub floor, shower, bathtub, sink, and toilet in bathroom
  • Remove all used guest amenities, linens, and garbage
  • Restock amenities (i.e. coffee, soap, shampoo, etc.)
  • Make beds while checking for damaged or stained linen at the same time
  • Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)
  • Vacuum entire bedroom and hallway outside the door to the room
  • Complete extra tasks assigned (hallways, storage, extra items)
• Return roll-aways and cribs with fresh linen to the appropriate storage rooms.
• Transport all dirty laundry to the laundry room. Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate.
• Ensure that all standards set by Suburban Inns and brand are being followed at all times, while also maintaining a minimum of 45 minutes per room.
• Follow all Suburban Inns Processes.
• Exhibit regular and recurrent attendance records.
• Other duties as requested by management.

Position Requirements:

• Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills.
• Formal Education and Job-Related Experience: None.
• License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire).

• Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs.

Uniform and Appearance Guidelines:

• Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.
• Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.