Housekeeper - The Grand Hotel

XANTERRA TRAVEL COLLECTION; Tusayan (AZ); On-site; USD 19,548 - 27,841; Full time

Benefits offered by this job

Free entry to Grand Canyon National Park

Free Grand Canyon Railway Train rides

Exclusive retail and dining discounts

Access to hotel fitness center and pool

$350 Referral Bonus Program

Job summary

XANTERRA TRAVEL COLLECTION is seeking Housekeepers/Guest Room Attendants for The Grand Hotel at the Grand Canyon, Arizona. This full-time position involves cleaning guest rooms, maintaining cleanliness standards, and ensuring guest satisfaction. Ideal candidates will have a strong attention to detail and a passion for hospitality. Benefits include free access to Grand Canyon National Park, low-cost employee housing, meals, and various perks to enhance the employee experience.

Qualifications

• Knowledge of hotel layout and available services.
• Ability to convey information to guests.

Responsibilities

• Clean assigned guest accommodations to company standards.
• Control all keys and maintain security of guest rooms.
• Report lost and found items immediately.

Job description

Overview

Live. Work. Explore. as a part of our Lodging Team at The Grand Hotel at the Grand Canyon!

Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at the Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests!

We’re hiring Housekeepers/Guest Room Attendants to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Job Summary

Cleans guest rooms and suites to ensure highest standards of cleanliness and service. Reports maintenance deficiencies, handles guests’ requests and ensures the confidentiality and security of all guest rooms and suites.

The Details

Position Type: Full-Time, Year-Round

Pay: $17.20 per hour

Schedule: Typical schedule is 32-40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why The Grand Hotel at the Grand Canyon

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the only 3-diamond hotel in the region and one of the few area hotels with an indoor heated swimming pool and hot tub.

Life at The Grand Hotel

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, Wi‑Fi, and satellite TV
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks

• Free entry to Grand Canyon National Park
• Free Grand Canyon Railway Train rides
• Planned employee trips and activities
• Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties
• Access to hotel fitness center and pool
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Clean assigned guest accommodations to company standards (within allocated time period) including making beds, cleaning bathrooms, dusting, setting amenities, removing dirty linens, and cleaning outside guest rooms, in hallways and surrounding grounds.
• Control all keys, master, and guest room keys, and maintain security of guest rooms, both vacant and occupied.
• Strictly follow standards in cleaning stay‑over rooms in dealing with guests’ property.
• Follow instructions given by the inspector, supervisor or management regarding having to return to the room to correct any discrepancies.
• Strictly follow all lost and found procedures. Immediately report lost and found items to the inspector, supervisor or management.
• Report any maintenance related problems to the inspector, supervisor or management immediately.
• Stock cart neatly and safely, according to standards as instructed.
• Follow instructions on the use of all chemicals and cleaning agents.
• Practice and adhere to environmental and risk management procedures, including recycling and morning stretch to ensure a safe working environment. Report any safety problems immediately to your supervisors.
• Wear the required personal protective equipment while performing tasks.
• Effectively performs tasks without close supervision.
• Other duties as assigned.

Qualifications

• Knowledge of rooms and hotel layout of The Grand Hotel property, including general knowledge of available services with the ability to convey information to the guests.

Physical Requirements

• Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, reaching outward and using wrist motion.
• Reaching above shoulder, bending, lift or carry up to 20 lbs.
• Occasionally sit, climb, crawl, squat or kneel, lift/carry and push or pull up to 75 lbs.
• Will be required to stand long periods of time and to occasionally walk up flights of stairs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.