Housekeeper, Southland Casino

Delaware North; West Memphis (AR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Housekeeper at a vibrant casino hotel in West Memphis. This role offers the chance to maintain high cleanliness standards and enhance guest experiences in a fast-paced environment. You'll be part of a team that values personal and professional growth, with opportunities for career advancement. Enjoy a comprehensive benefits package that includes flexible schedules and training programs. If you have a passion for cleanliness and guest service, this is the perfect opportunity for you to thrive and make a difference.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days

Qualifications

• Previous experience in commercial cleaning or guest service is preferred.
• Knowledge of cleaning utensils and ability to work under pressure.

Responsibilities

• Thoroughly clean and sanitize public areas, rooms, and restrooms.
• Conduct walk-arounds to ensure housekeeping standards are met.
• Interact with guests while cleaning guest and meeting rooms.

Skills

Commercial cleaning experience

Guest service skills

Ability to follow instructions

Basic math skills

Education

No high school diploma or GED required

Tools

Cleaning equipment

Vacuum cleaners

Job description

The opportunity

Delaware North Gaming is hiring full-time Housekeepers to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeper, you will ensure the cleanliness of the facility to maintain our high standards and enhance the guest experience.

If you are seeking a role with fast-paced daily work and career growth opportunities, apply today.

Pay

$15.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team members’ personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Thoroughly clean and sanitize public areas, rooms, and restrooms; empty wastebaskets and transport trash to disposal area; replenish supplies
• Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards; ensure all linen rooms and work areas are neat, clean, and organized
• Interact with and assist guests on occasion while cleaning guest and meeting rooms
• Report maintenance repair problems to supervisor
• Ensure all lost and found items are turned in and logged daily

More about you

• Previous commercial cleaning or guest service experience.
• Housekeeping or janitorial experience required.
• Must be at least 21 years of age.
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures
• Ability to work quickly under pressure and follow instructions
• Ability to make simple addition and subtraction calculations
• No high school diploma or GED required

Physical requirements

• Frequent standing, walking, climbing stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
• Occasionally required to lift and/or move up to 50 pounds
• Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces

Shift details

Day shift
Evening shift
Holidays
Weekends
8-hour shifts

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel offers 300 luxurious rooms and suites. Located in West Memphis, Arkansas, just a short drive from downtown Memphis, Tennessee.

Our business is centered around people, including you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with over 100 years of history. Our operations span the world, offering unique opportunities for growth and success.

Enjoy working in iconic sports arenas, stunning national parks, exciting casinos, and more. Whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re committed to helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North and its subsidiaries are equal opportunity employers, offering job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other legally protected status.