Housekeeper / Room Attendant

ABC Investments and Management Company; South Carolina; On-site; USD 25,000 - 30,000; Full time

Job summary

A leading company is seeking a dedicated Housekeeper / Room Attendant to join their team. The role involves maintaining cleanliness and ensuring guest satisfaction by following a daily schedule and performing various cleaning tasks. Ideal candidates will have a high school diploma and previous hotel experience. This position requires physical stamina and attention to detail.

Qualifications

• Previous hotel housekeeping experience preferred.
• Attention to detail.
• Previous customer service experience preferred.

Responsibilities

• Clean guest rooms and ensure guest satisfaction.
• Inspect rooms for safety hazards and report issues.
• Prepare rooms for guest arrivals.

Skills

Attention to detail

Customer service

Education

High school diploma or GED

Job description

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Job Description

The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. Responsibilities include following a daily schedule, properly cleaning guest rooms, performing duties outside guest rooms, and ensuring guest satisfaction and individual effectiveness.

Primary Responsibilities

1. Load carts with all necessary supplies.
2. Turn off all electricity (heating or cooling set to fan or cool setting).
3. Strip all beds in checked-out rooms and drop all dirty linens to the laundry. Immediately clean new checked-out rooms by turning off lights, stripping beds, and dropping linens.
4. Clean the cart and ensure bottles are correctly labeled; pace yourself to meet company time standards.
5. Make beds properly.
6. Vacuum and sweep carpets and floors.
7. Mop floors.
8. Dust, brush, polish, and vacuum furniture.
9. Clean room decorations, appliances, and structural surfaces.
10. Clean showers, tubs, sinks, and bathroom items; remove used guest amenities.
11. Inspect rooms for safety hazards and equipment functioning.
12. Check for damaged linens.
13. Report lost & found items, maintenance issues, or special room problems to a supervisor.
14. Prepare rooms for guest arrivals and respond to special requests.
15. Maintain cleanliness of storage rooms and stock the cart.
16. Remove linens from the housekeeping cart into laundry and send to laundry.
17. Record room status on work sheets.
18. Perform other duties as assigned.

Education and Experience

• High school diploma or GED preferred.
• Previous hotel housekeeping experience preferred.
• Attention to detail.
• Previous customer service experience preferred.

Physical Requirements

• Walking and standing for long periods (approximately 5-6 hours).
• Pushing a vacuum cleaner.
• Bending, stooping, kneeling.
• Lifting mattresses and arranging furniture.
• Loading and unloading supply carts.