Housekeeper Room Attendant

Hampton Inn & Suites; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hospitality establishment where your contributions make a real difference! As a Housekeeper Room Attendant, you'll play a pivotal role in ensuring guests enjoy clean and comfortable accommodations. This position offers a starting wage of $15.00 to $16.00 per hour, with opportunities for growth and professional development. Enjoy a fun and inclusive workplace culture, along with fantastic perks like paid time off, health benefits, and travel discounts. If you're reliable, detail-oriented, and passionate about delivering exceptional service, this is the perfect opportunity for you to thrive in the hospitality industry.

Benefits

Paid Sick Time

Flexible Schedules

Health, Dental and Vision Plans

401(k) Retirement Plan

Free Night Stays at NCG Hospitality Hotels

Paid Volunteer Hours

Same Day Pay

Educational and Professional Certification Assistance

Team Member Assistance Program

Catch Of The Day Program

Qualifications

• Friendly demeanor with a focus on guest satisfaction.
• Strong attention to detail and ability to work efficiently.

Responsibilities

• Clean and maintain guest rooms to high standards.
• Provide excellent customer service to enhance guest experiences.
• Assist with laundry and public area maintenance.

Skills

Customer Service

Attention to Detail

Reliability

Organizational Skills

Ability to Work in Fast-Paced Environment

Education

High School Diploma or Equivalent

Tools

Commercial Laundry Equipment

Job description

Embark on an exciting journey in the hospitality industry at Hampton Inn & Suites Phoenix Downtown, now hiring a Housekeeper Room Attendant!

Starting wage for this position is $15.00-$16.00 per hour but final wage will be based on experience.

We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventure. Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.

Core Benefits:

• Paid Sick Time
• Paid time off and anniversary day off with pay
• Paid volunteer hours → Earn money for community service!
• Flexible schedules

Team Member Travel Perks:

• Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars a night
• Rate based on availability and hotel brand
• Free night stays at NCG Hospitality hotels

Professional Development:

• Dedicated training and development with opportunities for growth
• 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
• Educational and professional certification assistance

Health and Wellness:

• Health, Dental and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program

Financial:

• 401(k) retirement plan
• 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay
• Catch Of The Day Program → Earn money for helping other team members and guests!
• Everyone Sells → Earn money for bringing in business to our properties!
• Referral program for team members

How do I make an impact on my team?

Our friendly Housekeepers provide our guests with clean and comfortable accommodations, all while delivering outstanding service.

• Consistently clean guestrooms up to high standards
• Make beds with clean linens
• Clean bathrooms
• Vacuum, sweep, mop, dust and restock guestrooms
• Assist with other duties assigned by supervisor
• Operate commercial laundry and clean public areas
• Properly handle, label and store cleaning supplies

What does success look like in this role?

• Friendly customer service to brighten the day of our hotel guests
• Ability to work effectively and efficiently in a fast-paced setting
• Flexible availability
• Strong attention to detail
• 6-12 months experience not necessary in hospitality
• Excellent organizational skills
• Reliability and honesty
• Desire to contribute to a supportive and effective team

Who is NCG Hospitality?

NCG Hospitality is a real estate and hospitality leader with 25+ properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.

Compensation: $15.00 per hour