The Broadmore Miami Beach is currently seeking a dynamic, experienced, and motivated individual for the position of Housekeeper at our StepStone Hospitality managed hotel. The candidate should demonstrate excellent organizational and communication skills, along with a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required.
The responsibilities of the Housekeeper include but are not limited to:
- Reporting to the Housekeeping Office at the beginning of the shift, picking up and signing out the key, and returning the key at the end of the shift.
- Cleaning and maintaining all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking room lights and television, spot cleaning, and stocking all room supplies.
- Reporting any missing items from rooms and suites.
- Reporting all items in need of repair to the supervisor and maintaining the equipment used in work.
- Protecting guest safety and well-being; being courteous to all guests and co-workers. Keeping all doors closed during cleaning for safety and security.
- Taking all lost and found items to the Housekeeping office as soon as they are found.
- Having comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Accurately reporting information.
- Following all safety training to maintain proper health, including bending, stretching, arm movement, and lifting techniques.
- Scrupulously following all StepStone and hotel policies and procedures.
- Attending required meetings.
- Minimum lifting of 20 pounds, pushing, bending, stooping, upward reaching, manual dexterity, hearing, writing, and reading.
- Minimum pulling of 20 pounds.
- Performing other duties as assigned.
- Having a comprehensive knowledge of all hotel departments and functions.
- High school education preferred; relevant training and experience required.
- Additional language ability is preferred.
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