Housekeeper Room Attendant

Woodbury Corporation; Lincoln (NE); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeper/Room Attendant to maintain the cleanliness and presentation of guest rooms and public areas. This role involves ensuring high standards of cleanliness, responding to guest requests, and working collaboratively with other departments to enhance guest satisfaction. Ideal candidates will possess strong organizational skills, a positive attitude, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will make a significant impact on guest experiences and satisfaction.

Benefits

401(k)

Employee discounts

Flexible schedule

Qualifications

• Experience in housekeeping or related field is a plus.
• Ability to work independently and in a team environment.

Responsibilities

• Ensure guest rooms and public areas are cleaned to high standards.
• Respond promptly to guest requests and maintain a safe work environment.
• Perform physical tasks including lifting and moving heavy objects.

Skills

Customer Service

Organization Skills

Time Management

Physical Stamina

Teamwork

Communication Skills

Education

High School Diploma

Job description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule

Job Title: Housekeeper/Room Attendant
Department: Housekeeping
Reports to: Executive Housekeeper, Housekeeping Supervisor
Job Summary
The Room Attendant is responsible for ensuring that guest rooms and public areas of the Hotel are cleaned and linens are restocked ensuring the Hotel is maintained to a high presentation.
Job Duties

• Cleaning of the guest rooms to standard as assigned
• Performing physical labor
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Moves heavy objects as requested
• Performs side duties as required
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel
• Answers guest requests when necessary

General Behavior
His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel. He/she will strive to use polite language and well-groomed behavior in his/her relation with the Hotel guests, colleagues, and staff.
Job Requirements

• Job-related experience an asset
• Must be neat, professional and well-groomed
• Must possess good organization/time management skills
• Must be a self-motivator-work with little supervision
• Must be able to work in a fast-paced environment
• Must be able to stand for extended periods of time
• Must be in good physical condition, frequent pushing/pulling/reaching/stooping/handling and gripping is required
• Must be able to lift up to 25 pounds (lifting above the shoulder is also required)
• Ability to relate well to Hotel guests and employees
• Guest-service oriented - team player
• High-initiative/self-starter with good communication skills
• Professional in demeanor and presentation
• Personable, enthusiastic, self-motivated and able to work independently
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Positive attitude and outgoing personality are essential
• Must be able to work shifts-days, evenings, weekends and holidays
• Dependable and reliable