Housekeeper / Room Attendant

General Hotels Corporation; Fort Myers (FL); On-site; USD 1,515,000 - 1,929,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Telemedicine

Supplemental Life Insurance

401(k) with company match

Earned Wage Access

Employee Assistance Program

Benefit Hub

Paid Time Off

Job summary

General Hotels Corporation is seeking a Hotel Room Attendant to maintain cleanliness and comfort in guest rooms, ensuring every guest feels welcome and valued.

You will be responsible for cleaning rooms, replenishing supplies, and following safety policies while delivering excellent service to guests. The position emphasizes attention to detail and the ability to work independently or as part of a team in a fast-paced hotel environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong attention to detail and thoroughness.
• Customer service oriented and able to work in a team.

Responsibilities

• Clean and tidy guest rooms, including making beds, changing linens, and dusting surfaces.
• Replenish room supplies such as toiletries, towels, and refreshments.
• Vacuum carpets and rugs; sweep and mop floors.
• Sanitize bathrooms, including cleaning toilets, sinks, showers, and mirrors.
• Follow all safety and sanitation policies to ensure a clean and safe environment.
• Adhere to hotel standards and procedures in maintaining the cleanliness and appearance of guest rooms.
• Inspect rooms for damages, maintenance needs, and safety hazards, and report any issues to management.
• Assist with laundry services as required, including washing, drying, and folding linens.
• Restock housekeeping carts with necessary supplies for the day's work.
• Follow hotel policies and procedures for cleaning standards and guest privacy.
• Dispose of trash and recyclables in designated areas.
• Ensure all room appliances and fixtures are in working order.
• Adhere to health and safety regulations, including proper handling of cleaning chemicals.
• Provide excellent customer service by responding to guest requests and inquiries promptly.
• Maintain a thorough knowledge of hotel amenities and services to assist guests effectively.

Skills

Attention to detail

Customer service

Teamwork

Physical stamina

Dependable

Education

High school diploma or equivalent

Tools

Cleaning equipment

Job description

Join our team as a Hotel Room Attendant, where your attention to detail and commitment to excellence will enhance our guests' experience. You will play a vital role in maintaining the cleanliness and comfort of our rooms, ensuring every guest feels welcome and valued.

Job Responsibilities

• Clean and tidy guest rooms, including making beds, changing linens, and dusting surfaces.
• Replenish room supplies such as toiletries, towels, and refreshments.
• Vacuum carpets and rugs; sweep and mop floors.
• Sanitize bathrooms, including cleaning toilets, sinks, showers, and mirrors.
• Follow all safety and sanitation policies to ensure a clean and safe environment.
• Adhere to hotel standards and procedures in maintaining the cleanliness and appearance of guest rooms.
• Inspect rooms for damages, maintenance needs, and safety hazards, and report any issues to management.
• Assist with laundry services as required, including washing, drying, and folding linens.
• Restock housekeeping carts with necessary supplies for the day's work.
• Follow hotel policies and procedures for cleaning standards and guest privacy.
• Dispose of trash and recyclables in designated areas.
• Ensure all room appliances and fixtures are in working order.
• Adhere to health and safety regulations, including proper handling of cleaning chemicals.
• Provide excellent customer service by responding to guest requests and inquiries promptly.
• Maintain a thorough knowledge of hotel amenities and services to assist guests effectively.

Job Requirements

• High school diploma or equivalent
• Previous experience in housekeeping or custodial work preferred
• Strong attention to detail and thoroughness
• Ability to work independently and as part of a team
• Good physical stamina; ability to lift, push, and pull heavy objects
• Ability to follow instructions and adhere to hotel standards
• Flexibility to work various shifts, including weekends and holidays
• Proficiency in basic cleaning equipment and chemical usage
• Customer service-oriented with a friendly and professional demeanor
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.