Housekeeper

Driftwood Hospitality Management; Novi (MI); On-site; USD 24,108 - 26,174; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Free lunch

Free parking

Job summary

Driftwood Hospitality Management is seeking a full-time Housekeeping Attendant for the Novi location. The role involves cleaning and maintaining guest rooms to meet company standards, stocking supplies, and ensuring safety compliance.

The position runs 3-11pm from Thursday through Monday, with starting pay $17.50–$19 per hour and a suite of benefits. You will follow detailed room checklists, report damages, and assist fellow housekeeping staff as needed.

Qualifications

• Knowledge of cleaning procedures and guest room standards.
• Ability to observe and follow room-entry protocols and checklists.
• Proficient in noting damages and safety hazards and reporting them.

Responsibilities

• Stock housekeeping supplies and amenities for each room.
• Enter rooms following knocking procedures and maintain cleanliness.
• Clean assigned rooms and complete housekeeping checklists.
• Mark rooms clean for supervisor inspection accurately.
• Report damages, hazards, or property issues promptly.
• Secure doors, maintain tidy corridors, and manage lost items.
• Follow company policies, safety, and fire procedures.
• Maintain neat appearance and assist teammates as needed.

Skills

Lifting up to 50 pounds

Stand and walk for long periods

Communication with guests

Attention to detail

Documentation and paperwork

Safety awareness

Job description

Job Details

Location: 540 - Novi Sheraton - Novi, MI 48375

Position Type: Full Time

Shift: 3-11pm, Thursdays through Mondays

Starting Pay: $17.50 - $19 per hour

Job Summary

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

Essential Job Functions

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned, ensures the amenities are stocked for each cleaned room, completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc. in Guestware or Housekeeping Coordinator.
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications

Knowledge, Skills & Abilities

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

Physical Demands

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Free lunch
• Free parking

EEO Statement

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.