ESSENTIAL JOB FUNCTIONS
- Adheres to Standard Operating Procedures (SOP) to ensure all 12 assigned rooms are cleaned properly, consistently maintained, and meet the room standards.
- Supplies rooms with all amenities and linens.
- Cleans windows and mirrors.
- Vacuum and clean carpeted areas and behind furniture.
- Responds to and cleans biohazards located in assigned rooms.
- Fills out daily housekeeping logs.
- Enters proper code via telephone to update room status.
- Turns in all lost and found items for proper logging and distribution.
- Completes work assignments with minimal supervision.
ADDITIONAL JOB DUTIES
- May be required to work as a Houseperson, Laundry Attendant, or Pool Attendant.
- Cleans and maintains his/her cart.
- Works as part of a team with other employees.
- Performs all other duties as assigned.
EDUCATION and/or EXPERIENCE
- High school degree or GED preferred.
- One (1) year of hospitality experience preferred.
QUALIFICATIONS
The requirements listed are representative of the knowledge, skills, and abilities required to fulfill this position:
- Must meet quality, time standards, and SOPs within 90 days.
- Ability to work with various cleaning chemicals.
- Ability to use a touch-tone telephone keypad.
- Must present a well-groomed appearance.
- Perform duties with urgency.
- Maintain good eye contact.
- Ability to multi-task and stay organized.
- Proficiency in reading, writing, speaking, and understanding English.
- Ability to foster good relationships with co-workers and promote teamwork.
- Prior cleaning experience in a casino or hotel setting is preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands are representative of those needed to perform the essential functions. Reasonable accommodations may be provided:
- Mobility and dexterity to make beds and clean rooms.
- Ability to stand, stoop, twist, reach, kneel, grip, and bend.
- Ability to read, write, speak, and understand English.
- Ability to push and pull up to 150 pounds with proper training.
- Visual acuity to see small objects in poorly lit areas.
- Tolerance to cleaning chemicals without allergic reactions.
- Ability to stand and walk throughout the shift.
- Work in areas with varying noise, temperature, lighting, vibration, crowds, and secondhand smoke.
- Work efficiently at a fast pace.
- Respond to visual, olfactory, and auditory cues.
- Operate effectively in stressful situations.
- Work flexible hours including weekends, evenings, and holidays.
- Perform repetitive tasks safely.
- Dust all surfaces, high and low.
- Flexibility to clean toilets, mirrors, and bathtubs.
- Work on hands and knees for extended periods.
- Work around dust, pet dander, and hair without adverse reactions.