Housekeeper Lead - Methodist

Carle Health; Peoria (IL); On-site; USD 24,052 - 38,972; Full time

Job summary

Carle Health is seeking a candidate in Peoria, Illinois to manage Environmental Services responsibilities, including staff training, compliance, and customer satisfaction. This role requires performing daily cleaning tasks, managing staff schedules, and ensuring a high standard of service. The compensation ranges from $17.46 to $28.29 per hour based on experience and qualifications. Carle Health provides a comprehensive benefits package, emphasizing teamwork and regulatory compliance.

Responsibilities

• Performs high quality work within established standards.
• Follows departmental cleaning procedures.
• Provides documented initial training for new employees.
• Ensures areas are cleaned thoroughly and consistently.
• Meets Patient Satisfaction goals in assigned areas.

Job description

Overview

To lead and support the continual development of Methodist Medical Center and its affiliated entities in a manner that meets customer valid requirements of the Environmental Services Department, is cost‑effective, and supports both team and individual goals.

Qualifications

• Certifications: (none specified)
• Education: (none specified)
• Work Experience: (none specified)

Responsibilities

• Performs high quality work within established standards.
• Follows departmental cleaning procedures for the entire cleaning process.
• Ensures areas are cleaned thoroughly and consistently with little or no discrepancies.
• Observes and follows Safety & Sanitation guidelines, wearing proper PPE gloves.
• Puts Wet Floor signs out and removes them.
• Performs any and all duties assigned by manager and/or director.
• Provides documented initial training for new employees on department cleaning procedures.
• Provides documented ongoing training for existing employees.
• Conducts yearly competency assessments on existing employees based on manager referrals.
• Meets Patient Satisfaction goals in assigned areas for Cleaning and Courtesy.
• Assists manager in giving performance reviews.
• Gives daily feedback on employees to manager.
• Develops individual competencies for equipment.
• Develops individual competencies for department‑specific areas.
• Develops task‑specific competencies.
• Facilitates and coordinates product, equipment, task, and departmental in‑services.
• Completes schedule/work assigned daily.
• Explains discrepancies to manager or charge person.
• Accepts manager’s directions to perform outside schedule and seeks additional work when needed.
• Completes project work assigned.
• Implements procedures to increase productivity.
• Ensures bed “turn” times meet department measurements.
• Requests directions to perform in other areas and initiates project work in own area.
• Assists manager by making rounds for manager or director.
• Performs weekly inspections of patient rooms per performance goals.
• Provides functional guidance to employers to assure smooth department operations.
• Monitors schedule for changes; reviews computer for checkouts; follows manager’s recommendations on controlling overtime.
• Assesses daily workflow and makes necessary changes.
• Is knowledgeable of duties, materials, and equipment used (chemical usage and equipment operation).
• Deals with stressful situations and emergencies resourcefully and effectively; adapts to changing routines.
• Attends required in‑services (e.g., Radiation Safety, Fire Safety).
• Continues education in skill development.
• Fully uses the HBOC system.
• Maintains knowledge of all schedules for efficient staff use.
• Ensures all hazardous and infectious waste is handled appropriately.
• Assigns people as needed.
• Completes meeting room set‑ups and performs set‑ups when no tech is available.
• Assures equipment is in good repair and workable; maintains equipment properly (vacuum bags, filters).
• Ensures carts are wiped down, ready next day and polished.
• Keeps housekeeping closet neat, organized, stocked and cleaned.
• Audits items in closets; ensures no personal items are stored.
• Assists manager in maintaining regulatory compliance of Sani‑pac biological testing weekly.
• Inventories and receives supplies as directed.
• Assists in patient satisfaction procedures with staff; influential team member.
• Supports teamwork by filling in when short; coordinates efforts with all staff levels.
• Accepts changing conditions and new procedures; communicates work directions to staff.
• Maintains steady workflow through schedule or assigned area.
• Communicates with appropriate personnel within and outside the department.
• Assists other staff by filling in or accepting additional work not normally part of job; assists with special projects.
• Assists with employee counseling and discipline.
• Maintains service attitude and conveys that attitude to employees.
• Follows all hospital regulatory compliance.
• Assists manager with yearly employee reviews and provides positive examples for employees.

Compensation and Benefits

The compensation range for this position is $17.46 per hour - $28.29 per hour. This represents a good faith minimum and maximum range for the role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors, including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. For more information, visit careers.carlehealth.org/benefits.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class. Carle Health participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization. For more information: [e-mail].