HOUSEKEEPER LEAD (FULL TIME)

Crothall Healthcare; Matthews (NC); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Disability Insurance

Life Insurance/AD

Flexible Spending Accounts

Job summary

A leading healthcare service provider is seeking a Housekeeper Lead for their Matthews, NC location. This role involves supervising and training housekeeping staff to ensure the highest standards of cleanliness and service quality. Candidates should have prior housekeeping and managerial experience. This is a full-time position with a pay rate of $17.50 per hour, offering various benefits including health and wellness programs.

Qualifications

• Prior housekeeping and managerial experience is preferred.

Responsibilities

• Supervises and inspects performance of housekeeping staff.
• Resolves guest complaints to ensure satisfaction.
• Conducts staff training as assigned.

Skills

Housekeeping and managerial experience

Job description

Overview

Join to apply for the HOUSEKEEPER LEAD (FULL TIME) role at Crothall Healthcare.

Responsibilities

• Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.
• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Qualifications

• Requirement: Prior housekeeping and managerial experience is preferred.

Details

• Location: Novant Health Matthews Medical Center - 1500 Matthews Township Parkway, Matthews, NC 28105. Note: online applications accepted only.
• Schedule: Full time; Days may vary, 2:30 pm to 11:00 pm. Rotating weekends. More details upon interview.
• Fixed Pay Rate: $17.50 per hour.

Benefits

• Full-time and part-time positions offer the following benefits: Retirement Plan, Health and Wellness Programs, Disability Insurance, Life Insurance/AD, and other voluntary benefits including Flexible Spending Accounts and more.
• Full-time positions additionally include Medical, Dental, Vision, and Employer-sponsored programs where applicable.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis. The Company reserves the right to modify or change the essential functions of the job based on business necessity.