HOUSEKEEPER LEAD (FULL TIME)

Crothall Healthcare; Davenport (IA); On-site; USD 47,279,232 - 57,859,200; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Crothall Healthcare is seeking a Housekeeper Lead at MercyOne Genesis Davenport in Davenport, IA. This full-time position offers a rotating weekend schedule with hours that may vary and a fixed pay rate of $16.50 per hour.

The role involves supervising, training and inspecting housekeeping staff to ensure all procedures align with unit standards, while assisting to provide top-quality service to guests. Prior leadership experience is preferred.

Qualifications

• Prior leadership experience preferred.

Responsibilities

• Supervises, trains and inspects housekeeping staff to meet unit standards.
• Assists where necessary to ensure optimum service to guests.
• Provides quality service with attention to detail.
• Resolves guest complaints to ensure satisfaction.
• Documents staff attendance and shift coverage; coordinates breaks.
• Prepares and distributes assignment sheets; communicates changes.
• Assigns keys, radios and beepers; maintains security of equipment.
• Checks equipment for supplies and cleanliness; instructs fixes as needed.
• Inspects areas to verify cleaning standards are met.
• Conducts staff training; maintains professionalism with customers and staff.
• Performs other duties as assigned.

Skills

Leadership

Job description

Position Title

Housekeeper Lead

Position Details

• Location: MercyOne Genesis Davenport - 1227 East Rusholme Street, Davenport, IA 52803.
• Schedule: Full time schedule. Monday - Friday, rotating weekends. Hours may vary. Further details upon interview.
• Requirement: Prior leadership experience preferred.
• Fixed Pay Rate: $16.50 per hour.

Job Summary

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensures security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Benefits For Our Team Members

Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/