HOUSEKEEPER LEAD (FULL TIME)

Compass Group; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeper Lead to oversee and inspire a team in delivering exceptional service. This role involves supervising housekeeping staff, ensuring high cleanliness standards, and resolving guest complaints to enhance satisfaction. With a focus on detail and a passion for service, you will play a vital role in creating a welcoming environment. Join a company that values diversity and inclusion, and where your contributions can make a meaningful impact on the lives of others. This is an exciting opportunity for those who thrive in a team-oriented atmosphere and are committed to excellence.

Benefits

Retirement Plans

Health and Wellness Programs

Discounts

Pet Insurance

Employee Assistance

Commuter Benefits

Qualifications

• 1 year of previous lead experience preferred.
• Strong communication and team management skills.

Responsibilities

• Supervises and trains housekeeping staff to ensure standards are met.
• Resolves guest complaints and ensures satisfaction.
• Conducts staff training and maintains high cleanliness standards.

Skills

Leadership

Attention to Detail

Customer Service

Education

High School Diploma

Job description

TouchPoint

We are hiring immediately for a full-time HOUSEKEEPER LEAD position.

Address: EVS TouchPoint - 2900 North Lake Shore Drive, Chicago, IL 60657. Note: online applications accepted only.

Schedule: Full-time. Days and hours may vary; rotating weekends and holidays. More details upon interview.

Requirement: 1 year of previous lead experience preferred.

Pay Range: $18.00 - $19.00 per hour.

We make applying easy! Want to apply via text? Text JOB to 75000 and search requisition ID 1421862.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms: http://olivia.paradox.ai/moSkg

At TouchPoint, diversity and inclusion drive our success. We invite you to start your journey with us today!

Application deadlines are ongoing until all openings are filled. Declined applicants may be considered for future opportunities and are encouraged to reapply.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you!

Watch some of our associates share why they love working here: https://vimeo.com/329375204

We’re TouchPoint Support Services, serving hospitality to patients, families, and visitors at Ascension Health hospitals across the U.S. Our work involves more than cooking, serving, cleaning, and transporting — we set the stage for healing with great facilities, food, and service.

This role requires a big heart for service and supporting Ascension’s mission to improve health for the poor and vulnerable. We’re passionate about healing, having fun, supporting each other, and serving our communities.

Are you passionate about people and obsessed with service? Looking to manage a team? Are you generous and hardworking? Ready to jump in when you see a need?

Job Summary

Supervises, trains, and inspects the performance of housekeeping staff to ensure standards are met. Assists to provide excellent service to guests.

Essential Duties and Responsibilities

1. Provides quality service with attention to detail.
2. Ensures staff report to work and are properly clocked in; documents late or absent employees.
3. Resolves guest complaints to ensure satisfaction.
4. Documents call-offs and shift replacements.
5. Coordinates staff breaks.
6. Prepares and reviews assignment sheets; communicates changes.
7. Assigns keys, radios, beepers; maintains security records.
8. Checks equipment for supplies, cleanliness, and issues; instructs staff to fix deficiencies.
9. Inspects areas for cleanliness standards.
10. Assists staff to maintain high standards.
11. Conducts staff training as needed.
12. Exhibits professionalism and contributes to team.
13. Performs other duties as assigned.

Benefits include retirement plans, shopping programs, health and wellness, discounts, identity theft protection, pet insurance, voluntary benefits, and for full-time positions, medical, dental, vision, life, disability, commuter benefits, employee assistance, and FSAs. Paid/unpaid time off varies by law and location. For Washington, Maryland, or remote roles, see this document.

TouchPoint is a drug-free workplace.

About Compass Group: Leading in foodservice industry.

We are an equal opportunity employer, committed to fair treatment regardless of race, origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classes.

Applicants must perform essential functions satisfactorily with or without accommodations. This job post is not exhaustive; responsibilities and requirements may change based on business needs. Applications are accepted continuously.