Housekeeper/Key Holder

Fitness Formula Clubs (FFC); Elmhurst (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading fitness club is looking for a Key Holder/Housekeeper to create a welcoming atmosphere for members and guests while ensuring cleanliness and safety. This full-time position offers opportunities for personal growth in a diverse and inclusive team. Join us and enhance the lives of our community through dedicated service and hospitality.

Benefits

Dental insurance

Employee discounts

Health insurance

Vision insurance

Company-paid Life Insurance

401K with company match

Complimentary Club Membership

Professional Development Reimbursement

Qualifications

• Outgoing, reliable, and coachable.
• Positive customer service attitude aligned with the company's core values.
• Ability to cover front desk for breaks.

Responsibilities

• Maintain cleanliness and safety in all areas of the facility.
• Demonstrate a positive customer service attitude.
• Respond to member concerns and maintain orderly environments.

Skills

Reliability

Customer Service

Teamwork

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

We are looking to hire a full-time Key Holder/Housekeeper who is outgoing, reliable, and coachable. You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. The keyholder must also be able to cover the front desk for breaks and is the go-to person for the other housekeepers. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Position: Key Holder/Housekeeper

Job Type: Full-time

Location: FFC Elmhurst

Required Shifts: Evenings/Closing shifts

Compensation: $16.20 - 17.20 per hour

Duties and Responsibilities:

• Provide a clean, safe, and healthy environment for members, guests, and co-workers
• Demonstrate a positive customer service attitude in keeping with the company's Core Values of Friendliness, Superior Service, Integrity, Safety, and Improvement
• The key-holder must also be able to cover front desk for breaks and is the go-to person for the other housekeepers
• Respond to the member's concerns, suggestions, and requests
• Keep all areas of the club safe, clean, and orderly at all times
• Report all safety concerns, broken equipment, and member concerns to your manager
• You will be responsible for but not limited to the following:
• Sort, launder, fold linens and towels
• Sweep, scrub, and sanitize all areas of the facility
• Vacuum all carpeting
• Wash walls, ceilings, and woodwork. Wash windows, door panels, sills, and water fountains
• Empty wastebaskets and dust furniture
• Transport trash and waste to disposal
• Replenish bathroom supplies
• Replace light bulbs
• Attend scheduled staff meetings

What We Offer:

• Insurance - Medical, Dental, and Vision insurance through UnitedHealthcare
• Company-paid Life Insurance
• 401K - with company match
• Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment
• We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)

Other Perks of Working at FFC:

• Complimentary Club Membership to use any of our FFC locations!
• Open Door Policy - Your managers and the corporate team all have an open door policy
• Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
• 25% discounts on Spa, Retail, and Fitness classes for all employees
• Employee appreciation programs
• Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines), and more

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role-specific training and dates upon hire.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.