Indiana University (IU) Dining and Hospitality offers a dynamic, creative, collaborative environment in which motivated employees can expand their skills as part of a team while providing exceptional guest experience. Through positions in campus dining, catering, retail operations, and the hotel, employees can develop skill sets that open career opportunities on campus and beyond.
The 189-room IU Hotel and Biddle Conference Center is the largest hotel in Bloomington and the only hotel on the IU Bloomington campus. Guests enjoy upscale, convenient accommodations and parking, and first-rate amenities, including the onsite Vault Pub, bowling, Starbucks, international food from local restaurants, and more, all while staying in the heart of campus, steps away from the best dining, shopping, arts and entertainment, and nightlife on campus and in the city of Bloomington.
Job Summary
Department-Specific Responsibilities
- Performs tasks related to the cleanliness and upkeep of IU Hotel guest rooms and/or campus residential and guest spaces.
- May perform occasional duties in support of other needs, such as laundry or general maintenance.
- Cleans and prepares hotel rooms for both arriving guests and for intermediate in-stay service for existing guests daily.
- Ensures all furnishings in each guest rooms are free of evidence of previous guest and that all items are in working order and ready for new guests daily and meets the IU Hotel standard of guest room inspection.
General Responsibilities
- Performs room inspections to ensure proper adherence to cleanliness standards.
- Completes cleaning tasks such as removing and changing dirty linens; cleaning and disinfecting floors, hard surfaces, bathrooms, and fixtures; cleaning hallways, corridors, etc; removing trash; vacuuming, dusting, and restocking amenities, linens, and paper products.
- Completes cleaning log and reports status of rooms, escalating issues as needed.
- Maintains preventive maintenance schedule, including coordination of deep cleaning, stain treatment, and replacement of damaged items.
- May perform general maintenance duties such as changing light bulbs, as well as periodic deep cleaning.
- May provide directions and general information to IU visitors and guests in the Biddle Hotel and residential spaces.
- May provide guidance to lower-level housekeepers or temporary staff.
QualificationsEDUCATION
Required- High school diploma or equivalent (such as HSED or GED)
WORK EXPERIENCE
Required- 2 years of experience in housekeeping, custodial work, or related field
SKILLS
Required- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Highly thorough and dependable
Working Conditions / DemandsThis role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs, and obtain items in low level positions. This role requires the ability to move objects weighing up to 30 pounds. The role requires the ability to detect items in proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
Work LocationIU Biddle Hotel
Bloomington, Indiana
Advertised Salary$16.48 per hour
Salary plan and grade: SM 2HH
This is an AFSCME union covered position.
Work HoursVariable schedule including weekends and some holidays, mostly between the hours of 8:00 am and 5:00 pm but dependent on business volume.
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job ClassificationCareer Level: Intermediate
FLSA: Nonexempt
Job Function: Operations
Job Family: Hospitality
Click here to learn more about Indiana University's Job Framework.
Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment OpportunityIndiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.