Housekeeper - Hotel/Hospitality

Waterwalk Hospitality; Sandy Springs (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

WaterWalk Hospitality is seeking a diligent Hotel Housekeeper to clean guest rooms and common areas, replenish amenities, and maintain high cleanliness standards. The role requires attention to detail, independence, and a commitment to guest satisfaction.

Responsibilities include room cleaning, linen management, guest assistance, and adherence to safety policies, with collaboration across the housekeeping team to ensure timely service and a welcoming environment for guests.

Qualifications

• Previous housekeeping experience in a hotel or similar environment is preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Knowledge of cleaning chemicals and equipment is a plus.

Responsibilities

• Clean and sanitize guest rooms according to hotel standards, including beds, baths, dusting, vacuuming, and amenity replenishment.
• Stock rooms with towels, toiletries, and coffee/tea supplies.
• Report maintenance issues to appropriate department for prompt resolution.
• Clean and maintain common areas including hallways, lobbies, elevators, and restrooms.
• Manage linen and laundry: collect, sort, transport to laundry, maintain supply.
• Respond to guest requests promptly and courteously.
• Follow safety and sanitation policies and use chemicals and equipment safely.
• Collaborate with housekeeping team and assist with special cleaning projects.

Skills

Attention to detail

Customer service

Time management

Communication

Independent worker

Job description

Description

Company Overview:

WaterWalk Hospitality is a dynamic and rapidly growing hotel management company with a portfolio of hotels across various states, each offering unique guest experiences. WaterWalk Extended Stay by Wyndham brings an innovative approach to the extended stay hotel segment, offering both traditional extended stay suites as well as unfurnished suite options for longer stay lengths. We are seeking a diligent and detail-oriented Hotel Housekeeper to join our team. This critical role involves maintaining the cleanliness and orderliness of our hotel to ensure a pleasant and comfortable stay for our guests.

Job Summary:

The Hotel Housekeeper is responsible for cleaning guest rooms and common areas, replenishing amenities, and ensuring the highest standards of cleanliness and guest satisfaction. This role requires strong attention to detail, the ability to work independently, and a commitment to providing excellent service.

Key Responsibilities:

• Room Cleaning:
• Clean and sanitize guest rooms according to the hotel's standards, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing amenities.
• Ensure all rooms are properly stocked with necessary supplies such as towels, toiletries, and coffee/tea supplies.
• Report any maintenance issues or damages to the appropriate department for prompt resolution.
• Common Area Maintenance:
• Clean and maintain common areas of the hotel, including hallways, lobbies, elevators, and public restrooms.
• Ensure common areas are always tidy, clean, and welcoming to guests.
• Linen & Laundry Management:
• Collect, sort, and transport linens and towels to the laundry area.
• Ensure an adequate supply of clean linens and towels is always available
• Guest Interaction:
• Respond to guest requests and inquiries promptly and courteously.
• Provide assistance to guests as needed to enhance their stay.
• Compliance & Safety:
• Follow all safety and sanitation policies and procedures.
• Use cleaning chemicals and equipment safely and according to instructions.
• Team Collaboration:
• Collaborate with other housekeeping team members to ensure all rooms and common areas are cleaned in a timely manner.
• Assist with special cleaning projects as assigned by the housekeeping supervisor.

Qualifications:

• Previous housekeeping experience in a hotel or similar environment is preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage time effectively.
• Excellent communication and customer service skills.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Knowledge of cleaning chemicals and equipment is a plus.