Housekeeper: Guest Satisfaction & Team Support

Gulf Bay Group of Companies; Naples (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

The Club & Spa in Naples, FL is seeking a reliable Housekeeper to maintain cleanliness across The Club & Spa, Sales Offices, Corporate Office, and restaurants. A positive attitude, professionalism, and friendly demeanor are essential to support guest satisfaction.

Applicants should have a High School Diploma or GED and prior housekeeping experience, plus the ability to read English and work well in a team in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Previous housekeeping experience a must.
• Ability to read and comprehend simple instructions (such as labels and safety information) in English.
• Ability to deal with customers effectively and professionally, some of whom may require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to prioritize and organize tasks.
• Ability to work well under pressure.
• Ability to work on a team.
• Ability to work in a fast-paced environment.
• Ability to achieve positive guest relations and maximize guest satisfaction.
• Ability to work without constant direct supervision.

Responsibilities

• Complete daily assignments set by Housekeeping Manager
• Report all suspicious persons, activities, or hazardous conditions to Security department and Housekeeping Manager.
• Turn in all Lost and Found items to the Security department.
• Show consistency, commitment, leadership, and dedication every day.

Skills

Customer service

Teamwork

Communication

Time management

Multitasking

Patience and diplomacy

Education

High School Diploma or GED

Job description

The Club & Spa in Naples, FL is seeking a reliable Housekeeper to maintain cleanliness across The Club & Spa, Sales Offices, Corporate Office, and restaurants. A positive attitude, professionalism, and friendly demeanor are essential to support guest satisfaction.

Applicants should have a High School Diploma or GED and prior housekeeping experience, plus the ability to read English and work well in a team in a fast-paced setting.