The EVS Tech II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Responsibilities :
- Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces.
- Follows policies and procedures on patient isolation and contact precautions as necessary.
- Stocks paper items and other supplies in assigned areas as necessary or designated.
- Maintains cart and equipment in clean, working condition and stores in appropriate storage areas.
- Promotes safety in the workplace. Uses wet floor signs, PPE, and ensures housekeeping carts and supplies are not left unattended.
- Uses chemicals and equipment effectively and safely, with proper dilution and labeling.
- Notifies supervisor of equipment needing repairs and reports safety hazards.
- Communicates issues to supervisor, including inability to complete schedules, and is proactive in addressing deficiencies.
- Establishes and maintains interpersonal relationships with hospital personnel while ensuring patient confidentiality.
- Articulates designed scripting models to serve each customer effectively.
- Uses organizational and departmental resources efficiently.
- Manages work schedules to complete tasks on time.
- Contributes to continuous improvement initiatives.
- Participates in efforts to reduce costs, streamline processes, and enhance services.
- Presents a friendly, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers, addressing questions or concerns promptly or directing them appropriately.
- Uses effective service recovery skills to resolve problems or service breakdowns.
- Demonstrates teamwork by assisting co-workers within and across departments, communicating effectively, respecting diverse opinions, and acknowledging contributions.
Qualifications : Required :
- Ability to follow oral and written instructions.
- Effective communication skills with patients, visitors, and staff.
- Ability to use departmental tracking and communication tools.
- Ability to work independently.
- Physical Demands : Ability to lift/carry and push/pull up to 50 pounds.
Preferred :
- One to three years of environmental services experience in healthcare or hospitality.
Additional Information :
Northwestern Medicine is an affirmative action and equal opportunity employer, committed to diversity and inclusion. Employment is contingent upon background checks, including criminal history review, which is considered on a case-by-case basis.
We offer a wide range of benefits to support your physical, emotional, and financial well-being. Please visit our Benefits section to learn more.
Remote Work : Employment Type :
Full-time
Key Skills
Ab Initio, Administration and Accounting, Android, Bid Management, Inventory Management, Embedded C