Housekeeper Fairfield Inn Roswell

Wyndham Hotels & Resorts; Roswell (NM); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant responsible for maintaining clean and attractive guestrooms. The role involves thorough cleaning, guest interaction, and ensuring guest satisfaction in a friendly manner. Ideal candidates should possess effective communication skills and a high school diploma.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for the next day’s use.
• Ensure overall guest satisfaction.

Skills

Communication

Education

High School diploma

Job description

Job Title: Room Attendant

Location: Fairfield Inn & Suites Roswell, 1201 N. Main, Roswell, NM 88201

Compensation: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio exceeds $20B in asset value and generates over $5B in revenues. The company offers guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. With offices in London, New York, Dallas, and Seattle, Highgate is a trusted partner for top ownership groups and major hotel brands.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day’s use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently to lift, carry, push, or pull objects.
• Ability to stand during entire shift.
• Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.