Housekeeper, Executive (ONE GT, Grand Cayman)

Remington Hotels; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company in Dallas is seeking a Housekeeping Manager to oversee the housekeeping department. This role involves managing staff, maintaining cleanliness standards, and ensuring a positive guest experience. The ideal candidate will have extensive experience in housekeeping management and excellent leadership skills. Join a dynamic team dedicated to providing exceptional service and creating memorable experiences for guests.

Qualifications

• Minimum of three years experience as a Housekeeper Manager or equivalent.
• Proficient in PMS such as OPERA and Microsoft Office applications.

Responsibilities

• Oversee and manage the housekeeping department.
• Schedule and direct housekeeping associates.
• Ensure high standards of cleanliness and sanitation.

Skills

Teamwork

Communication

Leadership

Education

Hospitality education/degree

Tools

Microsoft Office

Property Management systems (PMS)

Hotel project tracking systems

Job description

Description

Position Summary: Oversee and manage the housekeeping department, ensuring high standards of cleanliness, sanitation, and aesthetic upkeep in all guest rooms and public areas, while supervising staff and handling budgets and inventory.

Core Responsibilities:

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Foster a positive and productive work environment by motivating, mentoring, and leading housekeeping team members. Promote teamwork, maintain high morale, and encourage a culture of accountability and excellence across the department.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms, residences and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training new housekeeping team members.

Qualifications

Knowledge, Skills and Abilities:

• Minimum of three (3) years of experience as a Housekeeper Manager, Executive Housekeeper, Assistant Executive Housekeeper or equivalent roles.
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Prior knowledge of running in-house laundry and guest laundry programs required
• Hospitality education/ degree preferred
• Multilingual (English/Spanish) preferred
• Proficient in Property Management systems (PMS) such as OPERA or similar required.
• Candidate must be proficient with computers and possess strong skills in Microsoft Office applications, including Word and Excel. Experience with Outlook or similar corporate email platforms is essential for daily communication and scheduling.
• Prior experience using hotel project tracking systems such as HOTSOS, Transcendent, or similar service optimization and operations management platforms is highly desirable. Familiarity with these tools is essential for efficiently managing service requests, maintenance tasks, and operational workflows.

Physical Requirements:

• Sit, stand and walk for varying lengths of time
• Lift approximately fifteen (25) pounds.
• Good communication skills, both written and verbal.
• Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone phone, filing cabinets, photocopiers and other office equipment as needed

Additional Requirements: Available to work extended hours, including weekends, public holidays, and late nights. This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.

**Preference will be given to status holders, Caymanians and Permanent Resident Holders (P.R. Holder)**

***********************************

Important Notice for International Applicants:

Are you ready to apply? If you are located outside the USA, please read the following information carefully. Due to current system limitations, you may encounter issues during the application process.

• Social Security Number (SSN): For applicants outside the USA, the application will request a USA SSN. When asked for last 4 of SSN, please enter "0000" in this field.
• International Addresses: Our system may not recognize all international addresses. If you experience this issue, please select your country (most available) and for ZIP Code enter 5 digits (example: “00000”) to bypass the error.

We apologize for these inconveniences and are actively working to resolve them. Despite these challenges, please proceed with your application. Rest assured, all applications, even if partially completed, will be reviewed and evaluated accordingly.