Housekeeper - Blackberry Mountain

Blackberry Farm, LLC; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401k match with profit share

Training and education

Paid time off with extra holidays

Job summary

Blackberry Farm, LLC is seeking detail-oriented housekeepers to clean guest rooms and common areas to the highest standards. The role requires dedication to quality, the ability to work quickly, and a positive attitude to ensure 5-star service.

The position offers hourly pay between $15.00 and $16.00, with starting compensation based on experience. Benefits include health insurance, 401k match with profit sharing, and paid time off with holidays.

Qualifications

• Must be detail-oriented; ability to clean thoroughly and efficiently.
• Some cleaning experience preferred.
• Must be able to communicate effectively with guests, managers, and team members.

Responsibilities

• Ensure the cleanliness of all guest rooms and common areas.
• Load supplies for the day and attend line-up with room assignments.
• Perform make-ups, turnovers, and turndowns within specified timeframes.
• Maintain cleanliness and presentation of common areas.
• Restock housekeeping closets with amenities and linens.
• Operate and move golf carts and related equipment as needed.
• Report room issues to Maintenance and Design immediately.

Skills

Detail-oriented

Cleaning experience

Guest communication

Education

High School Diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. 1507 E. Millers Cove Rd Walland, TN 37886 Are you detail-oriented, even when no one's looking? We are expanding our award-winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience. The Housekeeping role is a labor-intensive and fast-paced position that is responsible for the cleaning of all guest rooms and common areas on the property. The housekeeping staff is also responsible for complying with guest requests and assisting other departments when requested to ensure 5-star service.

Pay Range: $15.00-16.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line-up each morning to receive room assignments
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Must comply with all company policies and procedures. To perform the essential functions of this position, regular and consistent attendance is required. Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required
• Some cleaning experience preferred

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Very physical work, constantly moving around, must be able to stand for long periods
• Must be able to get on hands and knees to scrub floors
• Must be able to lift up to 30 lbs.
• Must be able to operate a company vehicle or golf cart
• Repeatedly going up and down flights of stairs
• Must be able to work around cleaning supplies/chemicals

WORK ENVIRONMENT

• Working in guest rooms and common areas of the property
• May occasionally be asked to go outside in all weather conditions

Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they're seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine. A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability. From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.