Housekeeper - Aqua Sol Resort Winter Garden

LE001 Mastercorp, Inc.; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Piece rate pay

401(k) plan

Paid vacation and sick time

Medical, dental and vision benefits

Life insurance and short-term/disabil.

Tuition reimbursement

Job summary

MasterCorp, Inc. is seeking friendly, enthusiastic, and hard-working individuals to join our housekeeping team. You will help ensure clean, safe, and well-maintained resort units while delivering exceptional guest service.

We value teamwork and a strong work ethic, offer competitive pay, and provide a full benefits package as part of our commitment to excellence in hospitality services.

Qualifications

• Previous experience in housekeeping preferred, but not required.
• Must be able to lift 25 pounds (with or without accommodation).
• Ability to read, write and do basic math.
• Personal timeliness—be prompt with all assignments.
• A passion for cleanliness.
• Strong work ethic.
• Ability to learn and change behavior.
• Work irregular hours.
• Travel - rarely.

Responsibilities

• Maintain a high standard of excellence.
• Strip units of soiled linens.
• Remove trash from units.
• Clean units including bedrooms, bathrooms, kitchens, living rooms, closets, and decks.
• Report clean units as vacant and ready for inspection.
• Report unit maintenance issues as per company procedure.
• Report damaged, dirty or stained carpets, drapes, furniture, and linens.
• Report missing inventory and supplies to Supervisor.
• Perform weekly guest services cleans as directed.
• Attend training sessions and apply training.
• Ensure a safe working environment.
• Assist in resolving guest complaints promptly.
• Maintain a high sense of urgency so units are turned on time.

Skills

Friendly

Enthusiastic

Hard-working

Job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

What We're Looking For:

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation.

Position Overview

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high standard of excellence
• Strip units of soiled linens
• Remove trash from units
• Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks
• Report clean units as vacant and ready for inspection
• Report unit maintenance issues as per company procedure
• Report damaged, dirty or stained carpets, drapes, furniture, and linens
• Report missing inventory and supplies to Supervisor
• Perform weekly guest services cleans as directed
• Assist in maintain the cleanliness and organization of storage closets
• Attend all training sessions and perform practical application of training
• Ensure a safe working environment
• Assist in solving guest complains promptly
• Maintain a high sense of urgency so units are turned on time
• Other duties as assigned

Experience and Education Requirements

• Previous experience in housekeeping preferred, but not required
• Must be able to lift 25 pounds (with or without accommodation)
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Personal timeliness be prompt with all assignments
• A passion for cleanliness
• Strong work ethic
• Ability to learn and change behavior
• Work irregular hours
• Travel - rarely

Equal Opportunity Employer Statement

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Company Perks

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay - designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team they're family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.