Housekeeper

Bordertown / Indigo Sky Casinos; Wyandotte (OK); On-site; USD 17,000 - 24,000; Full time

Job summary

Bordertown / Indigo Sky Casinos in Wyandotte, Oklahoma, is seeking a Hotel Housekeeper to clean guest rooms and public areas to high standards. The role starts at $15.00 per hour plus tips and requires reliable, customer-focused service in a fast-paced casino environment.

Responsibilities include quick room turnover, hallway and lobby cleaning, linen handling, and reporting maintenance needs. Applicants should have at least a high school diploma and prior housekeeping experience.

Qualifications

• Above average oral communication skills.
• Excellent customer service.
• Problem solving capability.
• High capacity for learning.

Responsibilities

• Clean rooms quickly, neatly, and efficiently.
• Ensure guest room corridors are clean.
• Clean hallways, lobby, lounges, restrooms and other areas to health standards.
• Clean rugs, carpets, upholstered furniture, using vacuum cleaners.
• Empty wastebaskets, empty and clean ashtrays, and transport waste to disposal areas.
• Dust and polish furniture and equipment.
• Polish silver accessories and metalwork; replace light bulbs.
• Replenish supplies: drinking glasses, linens, writing supplies, bathroom items.
• Sort, count, and mark clean linens, store in linen closets.
• Wash windows, walls, ceiling, and woodwork, waxing and polishing as necessary.
• Request repair services.
• Deliver ironing boards, baby cribs, and roll away beds to guests rooms.
• Disinfect equipment and supplies, using germicides or steam sterilizers.
• Observe precautions to protect hotel property; report damages to supervisors.
• Carry lines, towels, toilet items, and cleaning supplies, using wheeled carts.
• Maintain a friendly, approachable attitude toward guests and staff.
• Maintain a clean and professional appearance.

Skills

Oral communication

Customer service

Problem solving

Learning ability

Education

High School diploma or GED

Job description

Starting Rate: $15.00 an hour + tipsESSENTIAL FUNCTIONS:Clean rooms quickly, neatly, and efficiently. Ensure guest room corridors are clean.Clean hallways, lobby, lounges, restrooms, corridors, elevators, stairways, locker rooms and other areas to proper health standards. Clean rugs, carpets, upholstered furniture, using vacuum cleaners.Empty wastebaskets, empty and clean ashtrays, and transport waste to disposal areas.Sweep, scrub, using brooms, mops. Dust and polish furniture and equipment.Keep storage areas and carts well-stocked, clean, and tidy.Polish silver accessories and metalwork such as fixtures and fittings; replace light bulbs.Replenish supplies: drinking glasses, linens, writing supplies, bathroom items. Sort, count, and mark clean linens, store in linen closets.Wash windows, walls, ceiling, and woodwork, waxing and polishing as necessary.Request repair services.Deliver ironing boards, baby cribs, and roll away beds to guests rooms.Disinfect equipment and supplies, using germicides or steam-operated sterilizers. Dust window blinds.Observe precautions required to protect hotel and guest property, label and submit damage, theft, and found articles to supervisors.Document any deficiencies: mechanical/electrical problems from guest rooms and report to housekeeping lead.Carry lines, towels, toilet items, and cleaning supplies, using wheeled carts.Maintain a friendly, approachable attitude toward guests and staff.Maintain a clean and professional appearance.JOB PREREQUISITES:Above average oral communication skillsExcellent customer serviceProblem solving capabilityHigh capacity for learningThis Job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her Supervisor.EDUCATION: High School diploma or GED.EXPERIENCE: 2 years as housekeeper preferred.LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.PHYSICAL REQUIREMENTS: Strength to move up to 50 lbs. at a time. Must be able to stand or walk for a minimum of 8 hours and maneuver in or outside the casino. Visual acuity to observe and react to handle customer complaints or questions. Ability to work in a fast paced environment. Must be able to bend, kneel, twist and stretch/reach above head. Have good dexterity in fingersWORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed. Ability to work in fast paced environment. To provide a high standard of cleanliness throughout the hotel