Housekeeper

Ontario Trillium Foundation; Wisconsin Dells (WI); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid time off

Health and dental insurance (full-time only)

Marriott travel and employee discounts

Opportunities for advancement

Job summary

The Ontario Trillium Foundation is seeking a Housekeeper in Wisconsin Dells responsible for maintaining clean and welcoming guest areas in the Fairfield Inn. Key tasks include servicing guest rooms, public area maintenance, and complying with safety protocols. Ideal candidates are detail-oriented, reliable, and can lift up to 30 lbs. Benefits for full-time associates include competitive pay, health insurance, and employee discounts. This role is essential for enhancing the guest experience through superb cleanliness standards.

Qualifications

• Previous hotel or housekeeping experience preferred, but not required—training provided.
• High attention to detail and ability to work at a steady, productive pace.
• Availability to work weekends and holidays based on hotel occupancy.

Responsibilities

• Clean and service guest rooms to Marriott and Janus Hotels standards.
• Maintain cleanliness of hallways, elevators, stairwells, and public restrooms.
• Interact with guests in a friendly, professional manner.

Skills

Attention to detail

Reliability

Ability to lift up to 30 lbs

Job description

The Housekeeper is responsible for maintaining clean, comfortable, and welcoming guest rooms and public spaces throughout the Fairfield Inn. This position directly contributes to the guest experience by upholding the cleanliness standards of both the Marriott brand and Janus Hotels & Resorts. The ideal candidate is dependable, detail-oriented, and committed to delivering exceptional service.

Essential Duties & Responsibilities

• Clean and service guest rooms to Marriott and Janus Hotels standards.
• Make beds, refresh linens, and replenish amenities.
• Dust, vacuum, sweep, and mop floors.
• Clean and disinfect bathrooms, fixtures, and all high-touch areas.
• Remove trash and ensure proper disposal.
• Immediately report maintenance concerns or missing/damaged items.

Public Area Responsibilities

• Maintain cleanliness of hallways, elevators, stairwells, and public restrooms.
• Restock supplies in public areas as needed.
• Keep housekeeping carts clean, well-stocked, and organized.

Compliance & Safety

• Follow all brand standards, OSHA guidelines, and Janus Hotels safety protocols.
• Use cleaning chemicals and equipment responsibly and safely.
• Adhere to key control, guest privacy, and lost-and-found procedures.

Guest Service

• Interact with guests in a friendly, professional manner.
• Respond promptly to guest requests encountered while on duty.
• Communicate guest concerns or service opportunities to management.

Qualifications

• Previous hotel or housekeeping experience preferred, but not required—training provided.
• High attention to detail and ability to work at a steady, productive pace.
• Able to lift up to 30 lbs and stand/walk for long periods.
• Availability to work weekends and holidays based on hotel occupancy.
• Reliable, motivated, and committed to quality.

Benefits (Full-Time Associates Only)

• Competitive hourly pay
• Paid time off
• Health and dental insurance (full-time only)
• Marriott travel and employee discounts
• Opportunities for advancement within Janus Hotels & Resorts