Housekeeper

KNOXVILLE CHAMBER OF COMMERCE; Walland (TN); On-site; USD 20,664 - 22,041; Full time

Job summary

Knoxville Chamber of Commerce is hiring housekeeping staff for our award-winning accommodations team in Walland, TN. The role emphasizes meticulous cleaning, guest-focused service, and teamwork to maintain 5-star standards.

Starting pay ranges between $15.00 and $16.00 per hour, with AM and PM shifts available. Previous cleaning experience is helpful but not required; dedication and reliability are valued highly.

Qualifications

• Must be detail-oriented in all cleaning aspects.
• Able to load supplies and attend daily line-up.
• Capable of performing room make-ups and turnovers within time frames.

Responsibilities

• Clean guest rooms and common areas to 5-star service standards.
• Restock housekeeping closets with amenities and linens.
• Notify maintenance and design teams about room issues quickly.

Skills

Detail-oriented

Time management

Teamwork

Guest communication

Education

High School Diploma or equivalent

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

1507 E. Millers Cove Rd Walland, TN 37886 Are you detail-oriented, even when no one’s looking? We are expanding our award-winning accommodations team and now hiring housekeepers with a proven work ethic and a passion for excellence. Commitment to quality and enthusiastic attitude are more important than experience.

Pay Range: $15.00-16.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.

AM and PM positions available.

The Housekeeping role is a labor-intensive and fast-paced position that is responsible for the cleaning of all guest rooms and common areas on the property. The housekeeping staff is also responsible for complying with guest requests and assisting other departments when requested to ensure 5-star service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be detail-oriented in all cleaning aspects
• Load supplies for the day
• Attend line-up each morning to receive room assignments
• Perform Make-ups, Turn-overs, and Turndowns in the given time frame
• Maintain the cleanliness and presentation of all common areas
• Bring laundry to the service center for pick up by the laundry facility
• Restock all housekeeping closets on the property with amenities and linens as necessary
• Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms
• Clean out golf carts at the end of the shift and plug them into the charger to be prepared for the next shift
• Notify Maintenance and Design departments about room issues immediately
• Take lost and found items from the vacant room to the front desk and notify the manager when items are found

Must comply with all company policies and procedures. To perform the essential functions of this position, regular and consistent attendance is required. Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

None

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent required
• Some cleaning experience preferred

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Very physical work, constantly moving around, must be able to stand for long periods
• Must be able to get on hands and knees to scrub floors
• Must be able to lift up to 30 lbs.
• Must be able to operate a company vehicle or golf cart
• Repeatedly going up and down flights of stairs
• Must be able to work around cleaning supplies/chemicals

WORK ENVIRONMENT

• Working in guest rooms and common areas of the property
• May occasionally be asked to go outside in all weather conditions