Housekeeper

Equity LifeStyle Properties, Inc.; Victoria (AL); On-site; USD 15,000 - 23,000; Full time

Job summary

Equity Lifestyle Properties, Inc. in Donna, Texas is seeking a dedicated Housekeeper to maintain clean, welcoming resort spaces and deliver a five-star guest experience.

You will clean offices, clubhouses, cabins, and rentals, manage supplies, assist maintenance, respond to guest inquiries promptly, and support resort activities with a positive, team-oriented approach.

Qualifications

• High school diploma or equivalent.
• Experience in housekeeping is preferred.
• Knowledge of cleaning supplies and products.

Responsibilities

• Clean resort office, clubhouse, public areas, and models; mop, dust, vacuum, and take out trash.
• Clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintained to standard.
• Track cleaning supplies and request refills as needed.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Respond to guest inquiries in a timely, professional manner with patience and concern.
• Address guest problems with a positive attitude.
• May drive a motorized vehicle to run errands or collect supplies.
• Work with management to ensure open communication and coordinated team effort.
• Provide outstanding customer service.

Skills

High school diploma

Experience in housekeeping

Knowledge of cleaning supplies

Lifting 50 lbs

Weekend/holiday availability

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Donna, Texas.

What you'll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver's license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.