Housekeeper

Equity LifeStyle Properties; Town of Florida (NY); On-site; USD 26,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties is seeking a housekeeper to ensure our resorts remain clean and welcoming for guests. You will maintain offices, clubhouses, model units and common areas, and help prepare cabins and rentals for new guests.

Your role includes inventory, basic maintenance communication, and assisting with events and guest inquiries. The position requires 1–3 years of housekeeping experience, a valid driver’s license, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent.
• 1–3 years of housekeeping experience is preferred.
• Knowledge of cleaning supplies and products.
• Organizational skills and attention to detail.

Responsibilities

• Housekeepers clean the resort office, clubhouse, public access areas and models, including mopping, dusting, vacuuming and removing trash.
• Clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Respond to guest inquiries in a timely, professional manner with patience and concern.
• Address guest-related problems and conflicts with a positive attitude.
• May drive a motorized vehicle to run errands or pick up supplies as needed.
• Work with management to maintain open communications and coordinate the resort team.
• Provide outstanding customer service.

Skills

Organizational skills

Attention to detail

Good communication

Valid driver’s license

Education

High school diploma or equivalent

Job description

What you'll do:

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include:

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.