Housekeeper

Sterling Heights; Shimer (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hawthorn Senior Living in Bethlehem is seeking a full-time housekeeper. You will clean resident apartments and common areas, assist with meal service, and follow The Hawthorn Way and company procedures. This is a universal role with cross-training as directed by the supervisor.

The ideal candidate is at least 18 years old, communicates clearly in English, and can work efficiently in a busy environment while maintaining high sanitation standards and resident respect.

Qualifications

• Must be at least 18 years old.
• Ability to communicate, in a clear and concise manner with residents.
• General knowledge of sanitation and safe practices.

Responsibilities

• Regular, on-site attendance and punctuality as scheduled.
• Takes responsibility for maintaining knowledge of employee handbook.
• Adheres to all company policies, procedures and standards.
• Cleans resident apartments including vacuuming, spot cleaning, dusting, bathroom, kitchenette and trash removal.

Skills

18+ years old

English communication

Sanitation knowledge

Multitasking

Team player

Job description

Description

Sterling Heights, the premier independent living for active seniors in Bethlehem, is now hiring for a full-time housekeeper!

GENERAL DESCRIPTION OF POSITION

Cleans resident apartments and community common areas following The Hawthorn Way. Serves meals to residents’ tables in a courteous and friendly manner, following Hawthorn Senior Living procedures. This position is considered a universal employee /worker and will be crossed trained in other positions as directed by the supervisor.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS

• Must be at least 18 years old.
• Ability to perform housekeeping duties following housekeeping sanitation standards and current guidelines.
• Ability to communicate, in a clear and concise manner with residents in the care and cleaning of their apartments.
• Ability to present meal alternatives to residents and guests.
• Have a general knowledge of sanitation and safe food handling practices.

• Embodies a patient and creative attitude with the ability to “think outside the box.”
• Demonstrates a commitment to and respect for all individuals.
• Able to communicate effectively in English, both verbally and in writing, with residents, guests and staff.
• Builds on basic learning and carries it from one situation to another.
• Demonstrates critical thinking skills in problem solving and decision making.
• Asks questions and seeks assistance.
• Takes responsibility to eliminate the source of problems.
• Ability to prioritize and organize multiple work duties.
• Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds.
• Demonstrates ability to work efficiently and pleasantly in an extremely busy work environment, to deal with difficult situations in a calm manner and be a team player.

• Ability to work under time constraints and meet department deadlines.

SUPERVISORY RESPONSIBILITIES

• None

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Regular, on-site, attendance and punctuality are required as scheduled.
• Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook.
• Adheres to all Company policies, procedures and standards.

• Cleans resident apartments according to Hawthorn guidelines and schedule, including but not limited to:
  • Vacuuming carpets
  • Spot cleaning carpets as necessary
  • Cleaning ceilings and walls as necessary (e.g., removing cobwebs)
  • Dusting furniture, shelves, light fixtures, and other surfaces
  • Cleaning bathroom, including shower stall, sink, toilet, counter, and floor
  • Cleaning kitchenette, including sink, counter, refrigerator, and floor
  • Defrosting refrigerator as necessary
  • Removing trash
• ...
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